Netmeds Support Center

Netmeds.com takes greatest possible care in packaging your order. Untouched by human hands, your order will be packaged in factory-sealed blister/strip packaging.

Any parcel containing liquid products will be shipped only via road/rail transport. In such cases, please note that delivery can take from 5 to 7 additional working days, pending on your exact location.

Delivery times may vary depending on the delivery location as well as the type of product you order.

Prices may fluctuate and in the event that the price of the drug you have purchased is less than the purchase price paid, the difference will be placed in your Netmeds "e-wallet", a store-credit account that you can use against future purchases.

No. Netmeds.com does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of the products.

Netmeds.com takes greatest possible care in packaging your order. Untouched by human hands, your order will be packaged in factory-sealed blister-packs.

Certainly, you can upload as many as 12 prescriptions and place them as a single order at our Pharmacy. You may also combine your prescription medication order with herbal or OTC products.

Netmeds.com accepts the following forms of payment:

• Credit/debit card
• Net banking
• Cash on Delivery (COD)
• Netmeds e-Wallet
• Wallet

Yes. A total of 12 prescriptions can only be upload in an order. However, you can upload the remaining prescription(s) in a order.

Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bioavailability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.

According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.

Yes. The medications that you purchase at Netmeds 's pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well-recognised pharmaceutical companies such as GlaxoSmithKline, Pfizer, Wyeth, Merck, Ranbaxy, Dr. Reddy’s, Nicholas Piramal, Sun Pharmacy and other global industry giants. They are manufactured under government supervision, prepackaged in factory-sealed blister packs and untouched by human hands.

Netmeds' website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 09:00 am to 09:00 pm IST.

Certainly, Netmeds is a licensed pharmacy offering prescription medications online. Netmeds' license number:
3184/MIII/20,3188/MIII/21,5509/MIII/20B,5389/MIII/21-B.