Please contact Newchic, if the order has not shipped, Newchic will update the address. Newchic cannot change the delivery address after the order ships.
If you have ordered multiple items and some of them are not in stock, the order will be split shipped. Items in stock will be sent first, and when the other items are in stock, they will be sent in another package.
Payment is handled directly by PayPal. NewChic is not given any payment information. Please verify the following and contact PayPal if the problem persists.
Credit card payment is not available if:
In most situations, you can still use your credit card if you pay via PayPal.
If you have an issue with making a credit card payment, there are numerous reasons shown above. Unfortunately, Newchic doesn't have access to the precise information. If you are unable to complete payment, Newchic strongly suggest you check the card details, complete the transaction with another card or use another payment method. If the problem persists, please contact your bank.
The most common credit card issue is incorrect card details, if you have checked the card details are correct, these are other possible reasons:.
Possible reasons include:
If the shipping address is incorrect, please contact Newchic.
If the shipping address is correct, Newchic recommends you check your Mailbox and look around your property to be sure it has not been left outside. If you can not find the package, please contact Newchic.
A. Your order has not shipped out yet. Newchic recommends you check the status of the order in your Account. Go to: View orders --My orders.
B. Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estimated time. If your order has not arrived and it is taking longer than the estimated delivery time, please contact Newchic.
C. Your order may have been returned for the following reasons:
D. The item is lost in transit.
If your coupon is not working, the reason will be given when you try to apply the coupon code. Common reasons include:
“Back Order” means that some products in your order are currently out of stock and you need to wait for new stock to arrive. In this situation, your order will be split into sub-orders, and Newchic will dispatch the available items first.
Also, you can visit Newchic Official Website to get more helps, faqs and knowledge base.
In 2015 we started with a vision, to make fresh fashion affordable. Now, we have grown into a global brand offering the latest styles to the world.
We want to make you look good for less. If you are craving for something new, fresh, and stylish, then NewChic will help you get the perfect look! NewChic offers a massive selection of the latest clothing and accessories for both men and women. Fashion never sleeps, and every day you can discover new items added to our catalog.
Our large operations keep our costs down, and we pass this advantage on to you with our fabulous prices.