Newegg Support Center
Find Newegg helps, faqs and knowledge base quickly
Does Newegg Offer International Shipping Service?
Newegg.com ships to a number of international countries and locations outside the United States, including Puerto Rico and APO/FPO addresses. Available products and services may vary.
What is the Newegg EggXpert Review Program?
If eligible, Newegg provides EggXperts with free products that have been submitted to the program by participating vendors. EggXperts review the products they receive and post their reviews in the EggXpert Review Program.
What is ServiceNet's Service Express?
As a Better Business Bureau A+ member Service Net provides Service Express as a benefit to all Newegg Customers.
When Will I Receive My Order? What is the Order Processing Time?
Orders take 1-2 business days to process before leaving the warehouse, while Marketplace items may take 1-3 business days. Once your order has generated tracking information, you will be notified via email.
Do I Have to Pay Sales Tax Or Tax Exemption?
Within the United States, Newegg.com charges tax on orders shipping to California, Indiana, New Jersey and Tennessee only. With a few simple steps, you can apply for tax exemption on your Newegg.com orders.
What Forms Of Payment Methods Does Newegg Accept?
Newegg accepts a variety of payment methods, including most major credit cards and popular forms of payment. Accepted payment methods may vary based on country and type of order.
Also, you can visit Newegg Official Website to get more helps, faqs and knowledge base.
About Newegg
Newegg Inc. is a leading online retailer committed to becoming the most loved and trusted marketplace on the web. We tirelessly pursue these goals by offering a superior shopping experience, rapid delivery and stellar customer service.
With more than 10.5 million products and an award-winning website, Newegg proudly earns the loyalty of tech-enthusiasts and mainstream e-shoppers alike. We equip our customers with state-of-the-art decision-making resources such as detailed product information, "how-to’s," over 3 million customer reviews and high-resolution photo galleries. We offer our customers peace of mind with lightning-fast delivery and cutting-edge logistics.
At Newegg, we believe service truly begins after the product you ordered arrives at your doorstep. We follow through on this commitment with exceptional customer service. Our team of service associates are available via phone, e-mail and online chat to help ensure your utmost satisfaction.
We've dedicated ourselves to making sure that everyone enjoys shopping at Newegg. We take great pride in working passionately to exceed your expectations each and every time you shop with us.