Nike.com Support Center
Find Nike.com helps, faqs and knowledge base quickly
Can I Change the Shipping Address On My Order?
The shipping address cannot be changed after an order is placed. Cancel your Nike.com order and place it again. Please call Nike.com if you're unable to cancel your order.
Can I Check Order Status Or Track Shipping?
You can check your order status anytime after it's placed.Tracking information will also be emailed to you when the order ships.
When Exactly Will I Receive My Order?
When you enter your shipping address during checkout, each available shipping method will automatically update with estimated delivery dates. Once you select the shipping method and complete your order, the estimated delivery date will be listed in your order confirmation email.
How Do I Get Free Shipping From Nike.com
Join NikePlus and sign in to receive free standard shipping on every order, every time. Free standard shipping is automatically applied during checkout. You can join NikePlus for free.
If you place your order as a guest, you'll automatically receive free standard shipping on all qualifying orders of $150 or more.
Where Can I Ship My Order?
Orders can be shipped within the continental US, Alaska, Hawaii and to APO/FPO addresses (some restrictions apply).
Nike.com doesn't ship internationally, but ordering options are available in several other countries. Please see Nike.com's international shipping policy.
Nike.com doesn't ship to P.O. boxes, Nike, Converse or Hurley stores for in-store pickup, US territories (Puerto Rico, US Virgin Islands, Guam, Saipan, Midway Islands, American Samoa, and Federated States of Micronesia), international reshippers or businesses that forward packages to international addresses.
What is the Nike.com Payment Options
The following payment methods are accepted on Nike.com:
- Credit cards: Visa, MasterCard, American Express and Discover
- Debit cards: Visa, MasterCard and American Express
- Prepaid gift cards: Visa, MasterCard, American Express and government-issued tax refunds (entered in the credit/debit card field during checkout)
- PayPal: Must be a US account
- Gift cards: Must be issued in the US (valid for merchandise only)
- Nike product vouchers: Must be issued by US Nike Consumer Affairs (valid for merchandise only)
Also, you can visit Nike.com Official Website to get more helps, faqs and knowledge base.
About Nike.com
Nike’s Global Procurement team manages the procurement process, including selecting and contracting with the right suppliers for the right goods and services.
NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today’s athlete while solving problems for the next generation.