Novashe Support Center

Find Novashe helps, faqs and knowledge base quickly

What Should I Do If the Parcel I Receive is Not the Complete Order?

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Novashe might divide your order into several parcels to ship. If the parcel you receive is not the complete order, please contact Customer Service for confirmation.

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Can I Change the Shipping Address After It's Shipped?

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Sorry, Novashe can not change the address for you after the order is shipped. In that case, please keep a close eye on the tracking information and contact the shipping company when the time is right.

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Which Countries Does Novashe Ship To? is It All Free?

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Novashe offers free shipping worldwide on all orders, no minimum purchase!

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How Long Will It Take You to Ship My Order?

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It normally takes about 1-5 working days for us to process your order before it's shipped.

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How Do I Know If My Order is Being Processed?

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An Order Confirmation email will be sent to you once we start to process your order. And the Shipped Confirmation email will inform that the order is already on its way to the shipping address.

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Can Novashe Shopping Points Be Applied On Sale Items?

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NOVASHE shopping points could be applied to sale items.

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Where Do I Apply the Coupon Code Or Novashe Shopping Points?

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There will be notifications on the check-out page to guide you to use the coupon code or novashe shopping points.

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Is There a Minimum Order Value in Novashe?

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There's no minimum amount that has to be ordered. But please note that NOVASHE has the final right to accept your order or not as indicated in the Terms and Conditions

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Is There a Minimum Order Value?

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There's no minimum amount that has to be ordered. But please note that NOVASHE has the final right to accept your order or not as indicated in the Terms and Conditions

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Which Payment Methods Does Novashe Offer?

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NOVASHE accepts payments via Paypal, credit card and NOVASHE shipping card. Please be aware that Novashe does not accept orders made by e-mail, letter, phone or fax, but only pre-paid orders.

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Is It Secure to Pay an Order On Novashe?

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It is definitely safe and secure to pay your order on NOVASHE.

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Why Should I Choose Novashe?

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NOVASHE is a global online store dedicated to high-street fashion by offering various kinds of women’s apparel, bags, shoes, jewellery, accessories, beauty products,etc.

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Also, you can visit Novashe Official Website to get more helps, faqs and knowledge base.

About Novashe

Novashe have large number of products for our customers and new products are added every day on this site. Our innovative marketing department constantly searches for the most fashionable dresses to attract and satisfy the broad demand of our customer base. We are committed to improving the quality of your experience with our wide selection of top notch products at rock bottom prices!

Due to the efficient manufacturing process, Novashe always provides products with good quality. In addition, Novashe has mass production and cheap labor force, so the products it provides are at low prices.

We choose products to sell based on their excellent designs and proven reliability. Therefore, the quality is guaranteed. Our QC team will perform a thorough inspection to make sure that product quality meets the International ISO quality standards, any product failed to meet our QC standards will be returned for replacement. So we are sure that every product which from us, are high quality and suitable for you.