NuMe Support Center

Find NuMe helps, faqs and knowledge base quickly

If I Purchased a Product At, Can I Return It Through NuMe Directly?


All purchases made through ULTA stores and can only be exchanged with NuMe under our manufacturer warranty. You will need to go to the retailer directly for refunds. If you have any other questions about your return, please email us at

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What If I Don’t Have My Order Number?


To locate your order number NuMe will need a valid email address, your full name, and your phone number.

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How Long Will NuMe Take to Process My Return?


NuMe processes returns within 3-5 business days once NuMe receives the item. If approved for your refund, NuMe processes all refunds within 48 hours after submission in the U.S. So check with your bank after this period for additional delays on their end.

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Also, you can visit NuMe Official Website to get more helps, faqs and knowledge base.

About NuMe

For the best results in hair care and styling, there’s simply no match for our tools and care products. At NuMe, we don’t just carry essentials like hair curling wands, straighteners and blow dryers.

We also feature a diverse lineup of salon-quality hair styling tools and accessories like diffusers, brushes, hair wraps and an array of hair care products, ranging from time-saving dry shampoos and rich argan oils to sleek serums and deep repair masks.

Creating your ideal look has never been easier. From the best hair curling wands in the industry to the most intuitive products, we’re here to help you reinvent your look!

With a commitment to only the highest quality ingredients, we offer the products you need to look (and feel) like your most beautiful self.