Oasap Support Center

Find Oasap helps, faqs and knowledge base quickly

Can I Change the Shipping Address After It's Shipped By Oasap?

Updated:

Sorry, Oasap can not change the address for you after the order is shipped. In that case, please keep a close eye on the tracking information and contact the shipping company when the time is right.

Read More »

How Can I Track My Oasap Order?

Updated:

You can track your order in "My Account" 2-3 working days after you receive the Shipped Confirmation email.

Read More »

How Soon Can I Get My Order?

Updated:

It normally takes 1-5 working days for us to process your order before dispatching, the time may be longer if the order is large or during holiday time. Oasap will do their best to minimize the potential impact of any processing delays.

Read More »

Will I Get a Confirmation When the Order is Shipped?

Updated:

Oasap will send you a Shipped Confirmation email when the entire order is shipped out. 

Read More »

Does Oasap Offer Express Shipping?

Updated:

Yes, you may choose express shipping on the check-out page, it will cost you another $15.95. And Oasap doesn't do overnight shipping.

Read More »

Which Countries Does OASAP Ship To? Is It All Free?

Updated:

Oasap offers free shipping worldwide on all orders, no minimum purchase!

Read More »

Can OASAP Shopping Points Be Applied On Sale Items?

Updated:

Oasap shopping points could be applied to sale items.

Read More »

What Should I Do If the Coupon Code Doesn't Work?

Updated:

Please be aware that two coupon codes cannot be used at one order. Also, it cannot be applied on saled items either.

Also, please don't forget to click on the "Apply" button after you enter the coupon code. If that still doesn't work, please feel free to pay your order first and then write Oasap an email at [email protected] or visit Livechat for help, Oasap will refund you the discount.

Read More »

Where Do I Apply The Coupon Code Or OASAP Shopping Points?

Updated:

There will be notifications on the check-out page to guide you to use the coupon code or oasap shopping points.

Read More »

Is There a Minimum Order Value At Oasap?

Updated:

There's no minimum amount that has to be ordered. But please note that OASAP has the final right to accept your order or not as indicated in the Terms and Conditions.

Read More »

Which Payment Methods Does OASAP Offer?

Updated:

Oasap accepts payments via Paypal, credit card and OASAP shipping card. Please be aware that Oasap does not accept orders made by e-mail, letter, phone or fax, but only pre-paid orders.

Read More »

Is It Secure To Pay An Order On OASAP?

Updated:

It is definitely safe and secure to pay your order on OASAP.

Read More »

How Do I Place an Oasap Order?

Updated:

You can view entire product range at your ease. If you already know what you are looking for, you can breezily browse through our categories or use the Search function on webpage. 

Once you have selected an item, choose the color, the size and the quantity (please refer to the Size Guide if you need help to find the right size), and click on the 'ADD TO SHOPPING BAG' button. Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page.

When you confirm your selected items to purchase(including discount,donation, delivery time and greeting card), you will be asked if you want to place your order with or without a customer account. Oasap genuinely suggest you checkout with an account as you will be able to benefit a lot.

The last step provides you with an general-view of your order and allows you to edit your billing address and shipping address.

Once you have successfully placed your order and finished the payment, you will receive an order confirmation e-mail. Please note that this e-mail only confirms the receipt of your order. You will receive a separate confirmation e-mail when the order is dispatched.

Read More »


Also, you can visit Oasap Official Website to get more helps, faqs and knowledge base.

About Oasap

OASAP is a high-street fashion online store, which is delicated to providing women apparels, bags, shoes, jewellery and accessories of guaranteed quality and affordable price.

Our Goal is to Deliver Fashion & Love to our dear customers.

OASAP was founded in late 2011 and now we have grown to be one of the leaders of women fashion online stores. We keep developing new products of latest fashion and we update at least 300 new products every week. Plus, We keep enlarging our suppliers range to provide more styles, colors and sizes. You can find what you want at Oasap.