Oriental Trading Support Center

Find Oriental Trading helps, faqs and knowledge base quickly

How Will I Be Notified If My Organization is Accepted Or Denied Net Terms?

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You will receive an email or letter informing you of our decision.  Our decision will be communicated to you within 10 business days.

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Can I Use a Credit Card On My Net Terms Web Account If I Don't Want to Charge My Order?

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Yes. Major credit cards, PayPal, and Bill Me Later are accepted as payment.

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How Do I Add/delete/update Authorized Users Or Change My Billing Address?

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To make changes to your account, you must send in the changes on company letterhead using one of the methods below.

FAX to:  1-877-564-4440
Mail to:  
Oriental Trading Company
PO Box 2308
Omaha, NE   68103
Attn:  Customer Relations
Email to:  [email protected]

As a reminder, please keep all authorized user information current and confidential.

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Who is Eligible for Net Terms On the Web?

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Schools, Churches and Businesses can sign up for a net terms account. Individuals are not eligible for net terms on the web.

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What is Bill My Oriental Trading Account?

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Customers who currently have a net terms account will be able to place an Internet order using Bill My Oriental Trading Account as the method of payment.  To sign up for net terms, please call Customer Service at 1-800-228-0475 for assistance.

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Also, you can visit Oriental Trading Official Website to get more helps, faqs and knowledge base.

About Oriental Trading

Oriental Trading Company is the nation's largest direct retailer of value-priced party supplies, arts and crafts, school supplies, toys and novelties. The company has been recognized as one of the Top 20 Internet Retailers based on customer satisfaction.

We offer more than 40,000 products to meet the needs of businesses, not-for-profit organizations, individuals, schools, churches and teachers.

We employ approximately 2,000 employees at several locations in the greater Omaha metropolitan area and are a strong, growing and entrepreneurial company. A recipient of the prestigious Omaha 25 Awards for Corporate Citizenship and the National Communitas Award for Corporate Social Responsibility - Making A Difference, we work hard to make the world a better place to live, work and play.