Pair of Shoes Support Center
Find Pair of Shoes helps, faqs and knowledge base quickly
How to Contact Pair Of Shoes?
- Business Hours:
Mon-Fri 9AM-5PM EST -
Phone Number:
1-800-230-1850 -
Email:
sales@pairofshoes.com
How to Protect My Security?
Pair of Shoes takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever Pair of Shoes collects sensitive information (such as credit card data), that information is encrypted and transmitted to them in a secure way. You can verify this by looking for a closed lock icon at the URL bar of the web browser, or looking for "https" at the beginning of the address of the web page.
While they use encryption to protect sensitive information transmitted online, they also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which they store personally identifiable information are kept in a secure environment.
What is the Shipping Policy Of Pair Of Shoes?
Pair of Shoes ships all orders over $40 for free within the continental US. Most orders ship within 1 business day. If you place your order before 10AM EST, it will most likely ship the same day. Orders placed on the weekend or holidays, will usually ship on the next business day. In some rare cases it may take 2 business days to ship your order.
Please note, if you pay with PayPal using a bank account, PayPal may place a hold on your payment till the payment is cleared. In such a case, Pair of Shoes will ship your product after the payment has been approved by PayPal.
What is the Return Policy Of Pair Of Shoes?
If you are not completely satisfied with your purchase, you may return it for a full refund within 45 days of purchase. Call Pair of Shoes or e-mail them for a FREE return label within the United States (Alaska, Hawaii & PR are excluded). Returned products must be new, and have all the original tags & packaging. If you got a free gift with your purchase, the free gift must also be returned.
Please note: Money paid for special shipping (i.e. express shipping, international shipping, orders under $49 etc.) is not refundable.
Also, you can visit Pair of Shoes Official Website to get more helps, faqs and knowledge base.
About Pair of Shoes
Established in 1993, CJ Premium has been a family owned and operated business with an emphasis on community and customer service. We insist on 100% customer satisfaction. We have the distinct advantage of basing our business around our customers desires and needs. We not only stand by our line of products but we also stand with our customers, treating them as if they were members of the City Jeans family. At CJ Premium we pride ourselves on being the top source for your leading brand name products in footwear and apparel. We have the exclusive, inside track on the items you want from the top companies such as Nike, Reebok, Asics, ECCO and Jordan. Collectors, athletes and lovers of clothing and shoes will love our vast assortment of selection. Whether you are hitting the courts or the track, we have exactly what you need when it comes to your training needs. Just a sneaker lover? Take a look at the vast number of our major Nike and Jordan collection releases! Are you more of the casual type when it comes to your style? Men, women and children alike will find all their needs met with our line of products from popular brands such as Nautica, Sperry and UGG Australia. Visit any one of our New York locations or join us online to be a part of our growing effort in providing an incredible selection of shoes and clothing.