Perfumania Support Center

Find Perfumania helps, faqs and knowledge base quickly

How are the Products Delivered?

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Perfumania currently uses UPS Surepost and UPS Mail Innovations to ship to the contiguous 48 United States, Perfumania ships via UPS Ground to Alaska, Hawaii and Canada. Perfumania also offers expedited shipping via UPS 2nd Day and Next Day services to United States addresses. Orders to Canada are only delivered via UPS ground shipping.

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Can My Order Be Delivered On the Weekend?

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No, the services Perfumania uses do not deliver packages on weekends.

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Can Customers Return Items Purchased Over the Internet to the Nearest Perfumania Retail Store for an Exchange Or Credit?

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Yes. You may return your Perfumania.com order to any one of our Perfumania Retail Locations in the U.S. and Puerto Rico. Please bring your original Order Confirmation that you received when the order was placed.

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Does Perfumania.com Sell Imitation Brands, Old and Or Used Products?

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Perfumania.com does not carry or sell any imitations, old, or used items. All of products are the same quality you would expect to find at the leading department stores.

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How is It That Perfumania.com is Able to Carry Certain Items That Cannot Be Obtained Anywhere Else?

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Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Perfumania.com has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands.

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Also, you can visit Perfumania Official Website to get more helps, faqs and knowledge base.

About Perfumania

Perfumania operates hundreds of discount retail stores throughout the United States and Puerto Rico to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings, but also because of the dedication of the people who provide superior customer service everyday.

Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.