Pet Supplies Plus Support Center

Find Pet Supplies Plus helps, faqs and knowledge base quickly

What Marketing Support Can I Expect?

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Pet Supplies Plus has built a team of marketing experts who are available to help answer your questions and assist you in crafting marketing and advertising strategies designed to fully leverage the opportunity within your store's trade area. You will have access first to your District Team Leader who is trained to help you in developing your initial plans and in knowing who and where to go within Pet Supplies Plus to get fast answers to any questions. The Marketing Team in our Livonia, MI office has developed successful Grand Opening plans — tested and proven with their corporate stores — that are available for your use, as well as an annual marketing and promotional calendar that is available for implementation by every store in the chain.

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Will I Receive Assistance In Planning My Pet Supplies Plus Store Grand Opening?

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Yes, as America's Favorite Neighborhood Pet Store, it is important to establish relationships with their neighbors in the local community and promote events at the neighborhood level. Your Grand Opening program will be developed just for your location, giving you the opportunity to build events with the local pet community that will draw neighbors to your new store. The marketing team will work closely with you to implement all aspects of a Grand Opening event for your store.

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Will I Have a Protected Territory?

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Yes. Territory is identified by trade areas, which are compiled according to population and household counts. Please discuss further with your Franchise Development Consultant.

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Where are Pet Supplies Plus Stores Generally Located?

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Pet Supplies Plus franchises are typically located in strip centers with a large anchor store near a residential neighborhood. Pet Supplies Plus will strive for sites to be located near high-traffic retail areas and not in big box regional centers, nor megamalls. The Real Estate Team will assign commercial Real Estate brokers to assist you in finding the best sites available in your market and assist you in reviewing your lease prior to signing.

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How Soon Can I Expect My Pet Supplies Plus Franchise to Open?

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It generally takes around 120 days after the execution of your lease agreement to open your Pet Supplies Plus store. The entire process from identifying a site to the opening of your doors can take anywhere from 4 to 12 months. PSP will assist you through the development process, providing you guidance and advice as needed. As you prepare to open your store, PetSuppliesPlus' set up crew will support the building of the racking systems and initial stocking of the store. Their District Team Leaders will assist you through the coordination of ordering, merchandising, training, POS, and Grand Opening programs, all designed to get you up and running efficiently and effectively.

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What Does It Cost to Open a Pet Supplies Plus Store?

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Typically, the all-in cost to open a PSP ranges from $549,400 - $1,097,400. This range includes inventory, equipment, construction, signs, pre-opening expenses, etc. You will find that these costs will vary based upon the size of your franchise store, rent, amount of landlord's "Tenant Improvement" dollars negotiated, and local real estate and construction factors. For a complete listing, please refer to Item 7 in the PSP FDD.

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What are the Initial Franchise Fee and Royalty Fees?

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The initial franchise fee is $49,900 for a single unit. The royalty fee is 2.0 percent (2%) of monthly sales for the first 12 months, and 3.0 percent (3%) of monthly sales thereafter for the life of the franchise agreement.

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Do I Need Previous Pet Industry Or Franchising Experience to Become a Pet Supplies Plus Franchise Owner?

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No. The franchise business model will provide you all the tools to get you up and operating. What is more important to Pet Supplies Plus is that they expect franchisees to have a strong desire to succeed and grow their business under the PSP franchise business model. The existing franchisees have a record number of accomplishments in business, but more importantly, a sincere appreciation for the overriding importance of customer engagement and great customer service. These are the characteristics Pet Supplies Plus will look for in you.

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Also, you can visit Pet Supplies Plus Official Website to get more helps, faqs and knowledge base.

About Pet Supplies Plus

Pet industry spending is at an all-time high with overall spending at en estimated $69.36 billion. The American Pet Products Association reports that 65% of U.S. households own a pet, which equates to 79.7 million homes. The pet supply industry has proven resilient, expanding 6.5% year-over-year even during the recession.

Who could have predicted that pets and pet supplies would become so profitable? Pet Supplies Plus, that's who! What makes the Pet Supplies Plus franchise opportunity all the more remarkable is that a Pet Supplies Plus franchise store averages $2,358,4311 dollars annually. For an aspiring business owner like yourself, Pet Supplies Plus can provide a premier retail franchise business system that enables you to join the rapidly expanding pet products and services market. Over the past 20 years this industry has grown and Pet Supplies Plus has been there recognizing that while many brands come and go, one thing that will never go out of style is the love we have for our pets and the extent people will go to get them what they need.

The first store opened in Redford, MI in 1988, and since then PSP has grown to over 400 franchised and corporate Pet Centers located in 33 states across the country. With over twenty-five years of successful retail franchise experience Pet Supplies Plus not only provides the tools essential for your success, but also the opportunity to achieve your American dream of independence, individual growth, and financial self-sufficiency. Our franchisees experience all of that in an industry that is also a rewarding one, full of happy neighbors and furry friends.

All of that is why Pet Supplies Plus was ranked #49 in Entrepreneur Magazine's top Franchise 500 and #1 for the pet industry!