PetCareSupplies Support Center

Find PetCareSupplies helps, faqs and knowledge base quickly

How Long Will My Order Take to Arrive?


Most of the products of PetCareSupplies are shipped from outside the USA. More than 98% of their orders are shipped within one or two working days of the order being placed on their site.

Actual delivery time to their customers varies and depends on processing time by the postal services.

A recent survey of their customers shows that:

  • 75% of orders arrive within 7 days
  • 91% of orders arrive within 14 days
  • 99% of orders arrive within 21 days

They recommend you allow a delivery time of 10-14 working days to the USA from the date your order is shipped. Customers are advised to order 3 to 4 weeks before their pet requires treatment.

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Do I Need a Prescription to Order From PetCareSupplies?


PetCareSupplies DOES NOT sell prescription products. All the products they currently sell are "over the counter" products in the country they are shipped from and no prescription is required.

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Is Shopping With PetCareSupplies Secure?


Buying online from is safe and reliable. To ensure your payments are secure PetCareSupplies use the latest available 256 bit encryption technology (also known as SSL Technology).

Your credit card details are never sent by email and they will never disclose your details to anyone without your permission.

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What is the Auto Order Of PetCareSupplies?


Auto Order is a simple way that helps you place pet supplies you use most often for your pet when you need them. Your first order will be shipped immediately and the subsequent orders will be shipped as per the schedule you choose. You always have complete control of your shipments as you will receive pre-shipment emails before your auto order is placed.

You can change the frequency and quantity of your order 24 hours prior to shipment of the next scheduled shipment order. You can cancel or skip your auto-ship order at any time.

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Also, you can visit PetCareSupplies Official Website to get more helps, faqs and knowledge base.

About PetCareSupplies

PetCareSupplies, which primary goal is to provide affordable health care to all pet owners.

At we understand that pet care can be expensive, and our goal is to help you to save money when shopping for pet health products. Being a large buyer with comparatively less infrastructure cost, is able to pass larger discounts to its customers.