Pier 1 Imports Support Center

Find Pier 1 Imports helps, faqs and knowledge base quickly

How Do I Contact Pier 1 Corporate Offices?

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Pier 1 Imports
100 Pier 1 Place
P.O. Box 961020
Fort Worth, TX 76161-0020
817-252-8000

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Why are My Sales Taxes Estimated?

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The amount appearing on your order as “Estimated Sales Tax” may differ from the sales taxes ultimately charged. Many factors can change between the time you place your order and when your order ships. The actual taxes charged will be calculated based on the applicable state and local sales taxes when your order is shipped.

Pier 1 Imports strives to comply with state and local tax laws as they exist today, and continues to monitor and update its taxation policies as those laws change, however tax laws are subject to change and are perpetually evolving.

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How Can I Get My Online Order the Next Day Or Sooner?

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Select free Store Pickup as your delivery option. You’ll pay online and your order will be waiting for you at your designated store the very next day—or sooner.

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Can I Use Discount Offers, Pier 1 Rewards Certificates Or Platinum Perks Offers for Online Purchases?

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Yes, you can use discount offers, promotional offers, Rewards Certificates and Platinum Perks offers when ordering at pier1.com.

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Why Can’t I Order Some Of the Items Shown On Pier1.com?

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Occasionally, you’ll see merchandise that’s not available to be shipped to you.These items may be in stock at a Pier 1 store and are shown on site so you may check availability at a store near you. Many items can still be reserved and paid for online, then picked up at the store with free Store Pickup service.

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How Can I Pay for My Online Purchase?

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Pier 1 Imports accepts Pier 1 Rewards credit cards, Pier 1 Gift Cards, American Express, MasterCard, Visa and Discover credit cards and debit cards.

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What is Pier 1 Imports' Return Policy?

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You can return any purchase within 45 days at any Pier 1 store—just bring along your original or emailed receipt and the credit card used (if a credit card purchase). Our store associates can help with everything. To return online purchases via mail, you will need to obtain a shipping label by contacting our Customer Relations team.

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Also, you can visit Pier 1 Imports Official Website to get more helps, faqs and knowledge base.

About Pier 1 Imports

Inspiring, fun, colorful, creative and definitely out of the ordinary, you have a knack for finding just the right furniture, lighting, tableware and decor for your home. And that’s just what you find at Pier 1 Imports. Because we search out the world’s most gifted artisans, find and develop fashion-forward trends, and handcraft exclusive products with you specifically in mind.

We’re all about presenting new ways of seeing and experiencing your home. Our furnishings, rugs, art and scented candles are created to spark your imagination, present inventive solutions and reveal more possibilities than you ever thought possible.