PlantsExpress Support Center

Find PlantsExpress helps, faqs and knowledge base quickly

I Forgot My Password, How Can I Get On the Website?

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Click on the ‘Forgot Password?’ link in the upper right corner of any webpage. Enter your email address, click ‘Continue’ and your password will be reset and emailed to you. If you need additional assistance with your Password, please call Plants Express at 888-444-1126.

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How Do I Register?

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Registration is easy! Simply click on the ‘Register’ link in the upper right corner of any webpage, fill out the requested information and click ‘Submit.’ You will receive a confirmation email. Please note Plants Express has both a Southern California and a Northern California edition to its website and catalog. Your city location will determine your default catalog.

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What is Your Minimum Order Amount?

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No minimums, but for orders under $499 there is a $75 delivery charge.

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What are Your Shipping/delivery Charges?

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For many orders over $499 deliver to your home or job-site free of charge. For orders below $499, there will be a single $75 delivery charge. In some instances - for remote locations and for deliveries to Nevada - additional delivery fees may apply.

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What If I Need an Item That is Not Listed On the Website?

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If an item is not listed on the website, you may identify your needs in the Special Instructions section of your order (or call directly at 888-444-1126). The Special Instructions section provides space so that you can provide as much detail about the item as is necessary.

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Is My Credit Card Information Secure?

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Absolutely! Plants Express uses a well-known and reliable credit card service to process your purchase. They employ industry recognized security safeguards to help protect the personal ly identifiable information you provide us from loss, misuse, or unauthorized alteration. Plants Express does not store your card information.

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How Can I Pay for My Purchases?

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You can pay for your order in one of two ways:

  1. Online using most major credit cards;
  2. you can take your list down to your local Home Depot Store (in California only) and they too can take payment and help process your order.

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How Does the Pricing Compare With Other Garden Centers?

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Plants Express pricing is the best in the retail gardening business. They believe their pricing - across the whole plant list - is the best value in California. You will see that their prices are consistently lower than most nursery garden centers and are frequently less expensive than the big box home improvement stores too! Plants Express does not have expensive retail locations that have to be paid for.

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Are You a New Company?

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No. Plants Express is a plant delivery service that was started in 2009 and has sold and shipped millions of plants to thousands of happy California homeowners.

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What is Plants Express?

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Plants Express is Northern & Southern California’s premier provider of plants, trees and shrubs, as well as many other gardening products to help consumers create and build their own beautiful landscaped gardens. They sell more than 2,000 varieties of plants, trees and related products. They deliver direct to your Northern or Southern California home or job site. And, they are the only online garden shopping center in the state of California; you can learn about cool new plants and landscape ideas, put together your plant lists and order all from your computer or tablet.

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Also, you can visit PlantsExpress Official Website to get more helps, faqs and knowledge base.

About PlantsExpress

PlantsExpress is a California’s premier tree and plant supplier, which offers Easy-To-Install Landscape Plant Packages, as well as more than 2,400 varieties of plants and trees, great soils and fertilizers from brands you trust.

Landscape Plant Packages:

  • Professionally designed planting plans
  • Dozens of premium quality plants and trees in each package
  • Choose from five plant package themes
  • Covers up to 500 square feet
  • Free delivery to your home, typically within 2–5 days