Pop Julia Support Center

Find Pop Julia helps, faqs and knowledge base quickly

Can I Remove Item From the Shopping Cart?

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Yes, if order is not placed, you can remove the item from shopping cart. But once you have placed the order, you can't delete any item any more.

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Can Pop Julia Custom Make the Item(s)?

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Pop Julia doesn't provide custom-made service at this time. The item are just same as website displayed and same as the description on website.

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I Want to Change Information Of a Paid Order, What Can I Do?

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Pop Julia can only change those information for you if the order is not shipped out. Therefore, please be more careful to place the order. If there are changes, contact Pop Julia via [email protected]

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What Secure Payment Methods are Accept?

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Pop Julia can only process payment with paypal now. 

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How Does Pop Julia Secure Payment Information?

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Pop Julia does not process any of your payment information. All payment related matters on popjulia are handled by Paypal.

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Why Do I Get Less Refound for the Item(s) Sometimes?

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Please be noted if there is a discount for your order, Pop Julia will refund you the amount with the discount, that means Pop Julia will refund what you actually paid for each item.

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Where Does My Pop Julia Order Ship From?

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Main fulfillment center is located in Canada. Pop Julia has office in China and HK. Majority of clothes are shipped from fulfillment center.

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Does Pop Julia Ship to Multiple Addresses?

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Pop Julia is able to deliver to one address per order. Pop Julia suggests that you place a seprate order for each destination, if you would like to send your purchases to multiple addresses

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How Much is the Shipping Fees?

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It depends on weight and distance. And you can see the exact fees when choosing the shipping method. BTW, any order $99 can enjoy free postal shipping in website now.

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Also, you can visit Pop Julia Official Website to get more helps, faqs and knowledge base.

About Pop Julia

Popjulia offers fast fashion at designer boutique quality. Our team of professional buyers identify all the latest fashion trends, at the same time examine every detail of product quality.

Recommended Higher commission rate will be provided for quality affiliates. We're able to ship to USA,UK,CA,AU,FR,IT,Germany,Mexico,New Zealand,Colombia; etc.