Predator Nutrition Support Center

Find Predator Nutrition helps, faqs and knowledge base quickly

What If My Goods are Damaged On Transit?

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Don't worry, your goods are insured. If you are not 100% happy with you goods upon receipt then please inform Predator Nutrition within 48 hours and provide an image. Predator Nutrition will replace any damaged goods.

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How Long Will It Take for My Predator Nutrition Order to Arrive?

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Predator Nutrition will take great pride in the fact that 99% of items in the UK will arrive within 1-2 days. So place your order, sit back and you'll be enjoying your supplements before you know it. 

For overseas orders, you will receive an estimated delivery time during checkout but Predator Nutrition typically see all locations receive products in under a week.

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I Have Placed an Order From Overseas But Can Only Track It Within the UK?

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A proportion of our overseas parcels are shipping using Royal Mail here in the UK. Unfortunately, at this stage, their tracking information only updates on a regular basis until the point it leaves the UK and enters the overseas postal system. 

However, here at Predator Predator Nutrition like to go the extra mile and give you peace of mind about the whereabouts of your goods. Therefore you can track any parcel using the following universal link: http://www.trackitonline.ru/.

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Do Predator Nutrition Price Match?

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Yes, Predator Nutrition certainly do. Here are price match policies. 

Predator Nutrition only price match reputable UK retailers such as ourselves. If all things are equal (i.e. service, stock status, delivery time etc.) and price is the only differing variable, then Predator Nutrition will price match a competitor. Predator Nutrition do not consider any requests for price matches with small, independent retailers because it is simply not comparable to the service they offer. You wouldn't expect a supermarket to price match a small corner shop! 

Furthermore, Predator Nutrition only price match whole orders. For example, if a customer wishes to order two products where one is cheaper with Predator Nutrition and the second is more expensive, then Predator Nutrition will price match if overall Predator Nutrition is more expensive.

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How Do I Use a Predator Nutrition Discount Code?

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Want to take advantage of a discount code you've spotted on our newsletter or Facebook page? 

Simply enter and apply the code in the box marked 'Discount Codes' in the basket or checkout stage of your order. The value of your basket will then be automatically adjusted.

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Is It Secure to Order Online With Predator Nutrition?

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It is 100% safe to shop with predatornutrition.com. Your card details are encrypted and processed via SagePay, the UK's leading processor of card transactions. Predator Nutrition does not manually process card details through a terminal or store card details on a server.

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My Parcel Has Arrived But is Missing an Item. Why?

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First of all, Predator Nutrition will apologize for any shipping error. Unfortunately, from time to time mistakes can happen, however Predator Nutrition pride themselves on being able to react quickly and efficiently to any problems. 

If you discover your parcel appears to be missing an item, please feel free to submit a ticket to our Customer Services team, or contact them on [email protected] As soon as they have got to the bottom of the problem, they will respond to you and strive to ship any missing items on the same day that your query is lodged.

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What Time Of Day Will My Parcel Arrive?

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In the UK, Predator Nutrition will use Royal Mail for smaller items with weights up to 1kg. These should arrive with you at your normal postal delivery time.  

For larger items (over 1kg), or higher value orders, Predator Nutrition will use a courier service which can arrive at any time between 8am and 8pm. In these cases, you will receive an alert (via text message and email) on the day of your delivery providing you a guideline hour slot for delivery. 

Predator Nutrition will supply all necessary information required to track your parcel. As a result, you won't have to wait around all day waiting for your goods to arrive.

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What are Predator Nutrition's Business Hours?

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Predator Nutrition works Monday through Friday. All emails will be answered within 24 hrs if sent during this time. Usually Predator Nutrition can respond to emails sent at the weekend as well within 24hrs. Predator Nutrition can answer phone queries between 10.15AM and 6.00PM.

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Where Can I Find the Best Deals and Discounts?

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For the best deals and discounts, it is always worthwhile to keep an eye on the website banner and Facebook page, which runs new deals on an almost daily basis. You could also check out the Special Offers page for money-saving stacks, bundles and offers.

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How Much Does UK Shipping Costs?

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Predator Nutrition offers FREE UK mainland (excl. Highlands) shipping on orders over £30. Orders under £30 to the UK mainland excl. Highlands start at £5.99. Wheyhey Ice Cream and Kezie Foods products can be shipped next day only and only ship Tuesday, Wednesday and Thursday. Deliveries to BFPO addresses will be charged at standard UK postal rates but with a 5kg limit on orders. Shipments to Northern Ireland, the Scottish Highlands, UK Islands, Channel Islands and Europe are calculated according to weight but there is a MAXIMUM charge of £15 to Northern Ireland, Scottish Highlands and non-mainland UK. FREE shipping on all orders over £260 to non-mainland UK.

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Also, you can visit Predator Nutrition Official Website to get more helps, faqs and knowledge base.

About Predator Nutrition

Predator Nutrition was born in 2009 from the need to introduce fitness enthusiasts to products that work. It is easy answering what we do, but what separates us from the competition is how and why we do it. We are a results driven team that strives to provide outstanding customer service, excellent product advice and a great range of innovative supplements which we hold exclusive distribution rights to.

It is this pursuit to be the best in what we do that gives Predator Nutrition a competitive edge and turned it into a leading sports nutrition business in the UK. We sell the best brands from around the world and we are proud to be exclusive distributors to many leading brands such as Driven Sports, PES, Body Nutrition, Molecular Nutrition, MTS Nutrition and many more.

We also owe our progress to our loyal and supportive customers. We wanted to be visible to them, to go out and talk to the people who helped us progress. This is why we opened a store in Leeds – to get to know you better, as well as allowing you to see and try the products that we offer. And because we want to make it fun, we regularly organise competitions with great prizes.