Puritan's Pride Support Center

Find Puritan's Pride helps, faqs and knowledge base quickly

How to Search for Products On Puritan's Pride.com?

Updated:

Simply type in the name or product number of the product that you are searching for into the search box at the top left of this page. Then, click "Go". You will then see a list of products relating to your query. Click on any of the links to see more details about that item and/or add the item in your cart. To bring up a wider range or results, try limiting your search to one word. If you cannot find a particular product using the search box, email Puritan's Pride and Puritan's Pride will try to stock the product for you.

Read More »

What is the Methods Of Payment Of Puritan's Pride?

Updated:

Puritan.com accepts Visa, MasterCard, Discover, American Express, JCB and PayPal.

Read More »

How to Edit My Order On Puritan's Pride.com?

Updated:

If you wish to edit or change your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. Puritan's Pride has the ability to edit an order up to 20 minutes after it’s been placed.

Read More »

How to Return a Product From a Vendor Drop Ship Partner?

Updated:

Products purchased through the Vendor Drop Ship program must be sent back to the vendor's fulfillment location within 30 days of the product's ship date. This can be easily accomplished by using the provided label found at the bottom of your packing slip. Attach this label to your package and arrange for pickup from your local mail carrier. For further assistance, please call 1-800-645-1030.

Read More »

If My Item Lost Or Damaged During Shipping, What Can I Do?

Updated:

Please contact Customer Service at 1-800-645-1030, 7 days a week from 8am-12am EST. Puritan's Pride's International number is 001-631-244-1290.

Read More »

How About the International Shipping Policy Of Puritan's Pride?

Updated:

Puritan's Pride's international shipping cost varies depending on weight and destination. Total freight costs will be displayed during checkout based upon your items and their destination country. Unless otherwise noted, free shipping offers do not apply to international orders. Puritan's Pride offers fast, reliable shipping via DHL International. In some countries, DHL may also interface with local carriers for the final delivery of your package.

Read More »

What is the Detail Domestic Shipping Policy Of Puritan's Pride?

Updated:

Domestic Shipments on orders of less than $49 have a base rate of $3.95. Orders of $49 and over qualify for free standard shipping.^ (Qualifying amount must be met after any promotion or discount is applied.). Faster delivery options are available for an additional charge. See shipping options at checkout for additional information. For shipments to Hawaii, Alaska, Puerto Rico and the Virgin Islands a $4.99 surcharge will be applied.

Orders placed after 3:00pm EST do not process until the next business day. Orders received on the weekend (Friday after 3:00pm EST, Saturday & Sunday) will not be processed until Monday morning.

Read More »

If I Want to Cancel My Order At Puritan's Pride, How to Do It?

Updated:

If you wish to cancel your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. We have the ability to cancel an order up to 20 minutes after it’s been placed.

Read More »


Also, you can visit Puritan's Pride Official Website to get more helps, faqs and knowledge base.

About Puritan's Pride

These statements haven't been evaluated by the Food & Drug Administration. These products aren't intended to diagnose, treat, cure or prevent any disease.

Headquartered in Long Island, N.Y. with our own state-of-the-art facilities located across the U.S., we manufacture over 1,200 high quality vitamins, minerals, and other nutritional supplements with ingredients sourced from all over the world.

As the manufacturer, we continue to offer the best prices in the industry by avoiding middle-man costs and passing the savings along to you.

We only use ingredients from suppliers that meet our stringent Quality Assurance Standards, as well as GMP food quality standards. Our products are subjected to countless quality tests and assays to verify purity and full potency.