Rakuten Support Center

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How to Protect My Security At Rakuten?


Rakuten takes appropriate reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information. This includes the necessary physical, electronic and managerial procedures designed to protect data integrity, access and use. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. As a result, Rakuten will strive to protect your personal information but cannot ensure or warrant the security of your information against any possible loss or unauthorized access.

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What are My California Privacy Rights?


California Law permits customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact Rakuten by email, rm-privacy@mail.rakuten.com or write to Rakuten at the address listed under Contact Information.

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Also, you can visit Rakuten Official Website to get more helps, faqs and knowledge base.

About Rakuten

Rakuten Marketing is the global leader in integrated marketing solutions. With offices around the world, our integrated marketing solutions span affiliate, display and search. Headquartered in San Mateo, CA, we have offices throughout the United States and in Australia, Brazil, Japan, Singapore, the United Kingdom, Germany and France.

Rakuten Marketing empowers marketers to transcend the conventional and achieve the full potential of digital marketing. We deliver data-driven personalised ad experiences that engage consumers – across screens, platforms and traditional publishers – and influence them to purchase. Our commitment to transparency provides consumer journey insights that allow us to continually optimise for performance.