Reebonz orders will be carefully packed in our exclusive packaging with standards that match or exceed luxury retail stores.
Designer bags will be delivered in our signature black Reebonz boxes.
Shoes, accessories, small leather goods and apparels may be delivered in either the item's original packaging (if available) or in signature black Reebonz box.
Boutique orders will be delivered accordingly to the Boutique's packaging which is then, wrapped in black polymailer bag.
As Reebonz work swiftly to process and ship your order, they regret to inform that it is not possible for them to change your order once it has been placed and confirmed. This includes not being able to change the delivery address. Therefore, before you process your order and payment, do check to ensure that everything is in order and to your satisfaction.
You will receive a confirmation email from Reebonz with the details of your order. This email also indicates that your order has been received in our system and processed before it is being prepared and shipped to you.
Simply enter the coupon code into the 'Coupon' box upon checkout. Please check the terms and conditions and expiry date of the coupon first, before entering the code.
A coupon is a written code that offers a specific discount or promotion to offset your purchases. The coupon is restricted to its terms and conditions and an expiry date.
To make payment with a different credit/debit card, simply deselect ‘Enable Express Checkout’ at the checkout page and continue payment as per normal by entering the details of the other credit/debit card upon checkout.
Reebonz currently accepts Visa, MasterCard, and American Express for selected payment modes.
For subsequent express checkout payments, you do not have to enter any credit/debit card information. The system will use the registered credit/debit card details in your account to complete the payment.
The login prompt is a security measure to protect your saved card from any unauthorised transactions.
An express checkout makes shopping easier by allowing you to save your credit/debit card details onto your account and using it for your purchases.
All purchases are insured against theft and accidental damage whilst in transit from Reebonz to your shipping address, thus requiring a signature upon receipt.
Reebonz is unable to redirect orders once items have been dispatched, so please ensure there is someone who can receive your order at the specified shipping address.
All item(s) cost will be added up to give a Subtotal. Coupons will be applied at this stage, and this will reflect your total purchase cost
Based on your total purchase cost, respective shipping fee will be added on.
Prior to your checkout, store credits will then be applicable at this stage. The final cost reflected will be your final payment.
Reebonz currently accepts Visa, MasterCard and American Express for selected countries.
No, you can opt to pay by credit/debit cards without having a PayPal account.
When you are redirected to the PayPal payment page, you will be presented with two options:
Reebonz currently accepts all major credit/debit cards. Instalment payment plans and bank transfers are also available for selected banks. Alternatively, members can opt to pay via PayPal (only available at selected countries).
All payment methods mentioned are subjected to each country's participating banks.
For all additional transactional fees, you are advised to check with the card-issuing bank for more information. Reebonz will not reimburse customers for any fees imposed by your card-issuing bank.
Reebonz constantly source for more designer brands and the latest styles for members. Unfortunately, Reebonz cannot guarantee that Reebonz will restock items that have been sold out. So, do not hesitate and purchase what you covet!
Reebonz is an online luxury specialist retailer, hosting specially curated sale events that usually last between one to five days. Members can narrow their search with enhanced filters to shop by category, designer, colour, price range and more from product-specific catalogues that list the full range of items currently on sale.
Members can also shop through a myriad of one-of-a-kind luxury products from an extensive curation of the world's finest merchants of new and pre-owned luxury via Reebonz Boutiques. This platform features a global community of independent multi-brand boutiques, pre-owned luxury merchants and vintage dealers, making even the rarest luxury item easily accessible to our members across Asia Pacific.
Also, you can visit Reebonz Official Website to get more helps, faqs and knowledge base.
Reebonz is a trusted online platform for buying and selling the widest range of luxury products. With an exciting lineup of coveted designer brands, personalised services, and buying and selling options, we make luxury accessible by giving you more from the world of luxury. Our seamless shopping experience ensures that you are assured of getting more when you buy and sell with us.
Reebonz offers an extensive range of new and pre-owned luxury bags, accessories, watches, jewellery and shoes from coveted designer labels and a curation of the world's finest merchants sold in our exclusive sale events. To add convenience, members can also access these sale events and shop on the go with our Reebonz app, available for iPhone, iPad and Android users.