SecondSpin accepts the following major credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases with SecondSpin.
Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request. SecondSpin's parent company has many retail outlets nationwide. SecondSpin is required to charge sales tax in these states on all orders.
You will receive a replacement or online credit for the item(s) and shipping and handling costs for defective, damaged or mis-shipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).
Most orders are transmitted to the warehouse and various distributors within minutes of when you submit the order.
If you need to cancel an order please contact CustomerService@secondspin.com and SecondSpin will do our best to cancel the order before it ships.
You will receive a replacement or online credit for the item(s) and shipping and handling costs for defective, damaged or mis-shipped items. For all other items, shipping and handling costs cannot be refunded.
(Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).
Use your gift card on an order
You do NOT have to redeem the entire gift card amount. You may enter the purchase total in your cart to redeem only that much. If you redeem the entire amount on the gift card and there is a balance left over after the purchase, you're remaining balance will be transferred to your account as online credit. You can view your online credit by going to "My Account". If you wish to have this balance put back on your card for use in store, please send an email to customerservice@SecondSpin.com. Include the email address associated with your account, the amount you would like put back on the gift card, the card number and the pin number.
Also, you can visit SecondSpin Official Website to get more helps, faqs and knowledge base.
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