Seven Slings Support Center

Find Seven Slings helps, faqs and knowledge base quickly

Does Seven Slings Offer International Shipments?

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Seven Baby does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.  Seven Slings does not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be

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My Paypal Shipping Address is Not Correct! Why and What Do I Do?

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Seven Slings does not use the PayPal shipping address! 

PayPal might have an old address of yours, but we always send out orders to the address submitted on website. Please refer to your confirmation email Seven Slings sent you which includes the correct shipping address.

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My Promotional Code is Not Working. Why?

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You must apply the code correctly, please follow the instructions below. 

  • You must first select the quantity to place an item in the shopping bag. 
  • You will then be directed to the shopping bag with your line item/s included.
  • Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.

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I Never Received My Confirmation Emails. Why?

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There are a few reasons why you may not have received an email confirmation from Seven Slings. You may have misspelled your email address or your settings on your email account may have sent the email to your SPAM folder. Your email provider's default settings may not allow confirmation email to get through to your email account. 

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How Do I Apply a Gift Card, Promo Code, Or Gift Certificate From Seven Slings?

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  • You must first select the quantity to place an item in the shopping bag. 
  • You will then be directed to the shopping bag with your line item/s included.
  • Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers. 

Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.

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Also, you can visit Seven Slings Official Website to get more helps, faqs and knowledge base.

About Seven Slings

Seven Baby™ is one of the many creations of Jenny Bosco in Pleasant Grove, Utah. Although Jenny is currently a full time at-home mother of 5 children, she's known to spend 40 hours or more per week working on or improving her many Mothers Lounge brands. It all started in 2005 when she invented the Milk Bands™ breastfeeding bracelet which is sold in thousands of stores worldwide.