ShindigZ Support Center
Find ShindigZ helps, faqs and knowledge base quickly
Does Shindigz Accept International Payments Through Paypal?
ShindigZ accepts PayPal payments from the US only. ShindigZ does not accept payments from other countries.
Can I Rush Production Times?
Unfortunately, ShindigZ is not able to rush production times or ship dates. If you need your items in a hurry, you can choose to upgrade your shipping to Express or Premium delivery. This will shorten the amount of time the package is in transit after it leaves our facility and will arrive to you quicker. Guaranteed delivery dates are listed in checkout for each item.
Can I Change Or Cancel My Order After It is Placed?
In order to keep costs to a minimum and pass along those savings to you with ShindigZ's low prices, ShindigZ's system is set up to automatically process your order as soon as it is placed. Therefore, ShindigZ cannot make any changes or cancel your order after it has been submitted. Please verify all the information on the checkout page including your personalization, quantities, ship-to address, and special promotions prior to submitting your order.
Can I Use More Than One Promo Code?
Unfortunately, you can only use one promo code per order. Offers and coupons cannot be combined.
How Do I Get a Copy Of My Invoice?
It's easy to print a copy of your invoice. Simply access your Order Status and click the Print Order button to print or save a copy of your Invoice.
You may access your Order Status in one of two ways:
- Login to your account and go to My Orders.
- Click here to enter your order number and billing verification - zip code (zip +4 if applicable), email address or phone number.
Also, you can visit ShindigZ Official Website to get more helps, faqs and knowledge base.
About ShindigZ
Our company is family-owned (no Wall Street, big corporate stuff here) and has been in business for the past 90 years. I've been involved in the company for the past 25 years, my how time flies! My husband and I have worked together the entire time, and somehow we have managed to survive. (I haven’t written any tips on working with your husband, but if you’re interested let me know.) Three children and four dogs later, we're still working and "playing nicely" together.
My goal is to help you, as a busy parent, juggle all those things you have to do everyday and make your party and event planning as simple and as easy as possible. I have been in your shoes… with a classroom to decorate, a birthday to pull together and a fundraiser I said "yes I would help" in a moment of weakness and a week to complete. Pulling it all together with minimum stress and maximum uniqueness and "wow" factor is what we strive to accomplish for everyone here at Shindigz. We do this by providing you with unique products you can't find anywhere else (products customized just for you,) at the lowest possible prices, with service second to none and most importantly, the support to help you decide what you need and how to pull it all together. It's been a pleasure to be a part of over 13 million events during my time here at Shindigz, and, we are ready for the next 13 million.