Sometimes There is No Response After I Clicked a Button. Why?

Related FAQ

• I Can't Track My Order Using the Tracking Number Provided. What Can I Do?

  If you can't track your order using the tracking number provided: Please contact the supplier to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. Please contact the shipping company to…

• How Do I Check the DD4 Order Status?

  To check your order status, you can follow the below instructions: Sign in your account and go to My Order; Check your order status.

• How Do I Request Complaint From DD4.com?

  In the unfortunate event that buyer and supplier can’t reach an agreement during the 15-day Open Dispute time period, the buyer may escalate the dispute. Both "Contact Supplier"and "Open Dispute" are steps taken by the buyer to talk and negotiate with the supplier. The last ste…

• How Does DD4 Protect My Payments?

  For BuyersPay securely with your credit card without exposing your details.  For Suppliers DD4 will verify the credit card details for every transaction. You will only be asked to ship the order after DD4 confirm payment is received. 

• Can I See Product Prices In My Local Currency?

  Please be advised that all product prices on DD4 are all shown in US dollars currently.