Spencer’s India Support Center

On the rare occasion that a product you order is not available,will keep you updated regarding the same by SMS and email.

Fruits, Vegetables, Fish & Meat undergo a stringent Quality Check to ensure that only the right quality is picked & packed – Fruits & Vegetables are weighed on our scales, For Fish & Meat, weights are assigned only to the cleaned product. Chill pads & insulation boxes are used for delivery to maintain freshness

Unfortunately, you cannot change your delivery slot after placing your order

Gift card is a bearer’s card. Spencer’s is not responsible/liable for any loss to customer if the card is lost or stolen in any manner whatsoever; if it is lost or stolen it can’t be blocked.

This card is valid for a period of 1 year from the date of activation OR until the balance in the Card reaches zero WHICHEVER IS EARLIER. Post this, the card cannot be reloaded again for reuse.

The gift card is redeemable within a period of 12 months from the date of activation. When redeeming your gift card you can even part pay using a combination of Gift Card + Cash or Gift Card + Credit/ Debit Card. For click here for detailed Terms & Condiitions

You can redeem the gift card for any merchandise at select Spencer’s outlets in India. Click here for the list of the relevant stores. However, the card cannot be used for purchases made at the spencer’s food court and/or concessionaires. It is not redeemable for cash or credit.

You can redeem the Gift Card only at the Spencer’s Hyper & supers stores.

There are 3 ways how you can check the validity and balance on your gift card Sms .jpgC to 9841646669 for an immediate response on your card balance and validity or Log on to the or call our Toll-Free 1800 266 0134 anytime during 8 AM – 10 PM (operational on all days)

Gift card is valid for one year from the date of activation.

The Gift card will only be activated with a minimum load value of Rs 500/-.

It is a much more elegant and smart option than buying a product or gifting cash

All points accumulated on a card on or before 30th June, 2012 will expire on 1st October, 2012.

You can use your points to pay for the purchases you make at Spencer's. It is similar to getting cash-off on your purchases

Enter your Card Number & Expiry Date (these details are on the front side of your card) The CVV number is a 3 digit code that you will find on the flip side of your card. Simply click on 'Make Payment' to complete your transaction.

You will have to validate your card details via an OTP sent to the mobile number registered with your bank or by entering the grid numbers provided on your debit card

Your online transaction on Spencers.in is secure with the highest levels of transaction security currently available on the Internet. Spencer’s India uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on the app are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Yes. Please refer spencers.in home page for the minimum order value.

Once you are on the Home Page, you can search for products by typing out the product name in the space where it is written 'I am looking for.

Open your browser (Internet Explorer, Chrome or Mozilla Firefox) & type www.spencers.in – you will be asked for your city and pin code/area name, click on 'Submit' once you have selected out your area code/area name from the drop down.