Sperry Support Center
Find Sperry helps, faqs and knowledge base quickly
Does Sperry Accept International Credit Cards?
Sperry only accepts credit cards issued from U.S. banks with U.S. billing and shipping addresses.
What Methods Of Payment Does Sperry.com Accept?
Sperry currently accepts the following forms of payment:
- American Express
- Master Card
- Discover Card
- PayPal (Must be a U.S. account)
- Sperry Gift Cards and Sperry Ecards
- Pre-paid gift cards: Visa, MasterCard, American Express
Does Sperry Offer Replacement Shoe Laces for Children’s Shoes?
At this time, Sperry does not offer replacement shoelaces for children’s shoes.
How Long Does It Take to Process and Ship My Order?
The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you selected. All shipments take place in two stages: processing and transit.
Processing
Processing and packing times are estimated 24-48 hours. This excludes orders placed on the weekend.
Transit
- Standard delivery service 2-6 business days
- Express delivery service 3-4 business days
- Overnight delivery service 1-3 business days
Time frames are dependent on order date and your location.
What Can Cause My Orders to Be Delayed?
There are several reasons why an order might be delayed. Typically, delays result from order-related data discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number), your order may be delayed. Your order may also be delayed if the billing and shipping address are not the same.
If I Order Shoes, Apparel and Accessories Will They All Ship Together?
Shoes are shipped separately from apparel and accessory items as they require special handling. Sperry offers free standard shipping on all orders. If you select expedited shipping, you will not be charged additional shipping fees on these items.
Also, you can visit Sperry Official Website to get more helps, faqs and knowledge base.
About Sperry
Sperry Top-Sider has been an American favorite since 1935 when Paul Sperry, inspired by his dog Prince's ability to run nimbly over ice and snow, used a pen knife to cut siping into the outsole of a rubber sneaker. This ingenuity, along with the iconic inspiration of other design details, launched an American Original.
Our mission is to share this unique story with a new generation that will embrace our brand because of its heritage, authenticity and optimistic personality.