Shipments in the United States and Canada will be shipped with FedEx. Shipments going to countries in the Europe will ship with the United Parcel Service(UPS) or General Logistics Systems(GLS). Shipments going to Asia and Oceania will be shipped with DHL.
SteelSeries's prices are listed in United States Dollars, Canadian Dollars, European Euros, and British Pounds. For all remaining countries, currency exchanges are done at the time of purchase through your credit card company. Please contact your individual issuer for details on their currency conversion rates.
There are two locations where you can enter your promo code. The first opportunity is presented in the cart, before you proceed to the checkout page. Additionally, you will have another opportunity to use your promotional code at the checkout. Please SteelSeries awares that promotional discounts are not valid with products that are already discounted or on sale.
When you submit your order on SteelSeries.com, SteelSeries will request that your financial institution create a pre-authorization hold on your account. A pre-authorization means that SteelSeries has not actually charged your account. As such, you are not responsible to pay anything or incur any interest, yet. Only once SteelSeries successfully ships your order will SteelSeries collect payment from your credit card. In the event that your order is cancelled for any reason, prior to shipment, pre-authorization holds naturally expire within 15-30 days depending on your financial institution.
Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement. However, the shipping address you wish to ship to does not need to match your billing or credit card address.
Out of the box the maximum output of the Arctis Pro Wireless is limited to meet certain countries’ regulatory requirements for hearing protection. But the transmitter base station features a setting to defeat this limiter and make use of its full power:
Yes, you can use your Arctis Pro Wireless or Arctis Pro + GameDAC with a PS4 Slim, but will need some way of connecting to optical audio in order to use all of the product’s features such as surround sound and ChatMix.
Out of the box the maximum output of the GameDAC is limited to meet certain countries’ regulatory requirements for hearing protection. But the GameDAC features a setting to defeat this limiter and make use of its full power:
Yes…but not the same way as on PS4. The issue is that Xbox does not support standard USB audio, so getting chat to work requires a different setup.
Both the GameDAC and the Arctis Pro headset do have independent volume controls. Which one you choose to be your main source of adjustment is somewhat up to personal preference. But the method that will maximize the product’s audio quality is to turn the headset up all the way and then use the GameDAC to dial in the right volume setting.
Yes…but not the same way as on PS4. The issue is that Xbox does not support standard USB audio, so getting chat to work requires a different setup.
Also, you can visit SteelSeries Official Website to get more helps, faqs and knowledge base.
SteelSeries has fueled the gaming industry by creating innovative new products, designed specifically for esports and passionate gamers everywhere.
Since 2001, SteelSeries has been a driving force of esports and professional gaming. From sponsoring the first pro players, to creating products specifically for pro teams, to turning exceptional gamers into global superstars, SteelSeries has been focused on growing the industry and helping gamers everywhere. Our pro team relationships are more than sponsorships, they are partnerships. We work closely with the world’s best gamers to fine-tune our products and to ensure everything we create meets the needs of gamers at every level. Whether it’s Evil Geniuses winning $6.6 million at The International 5 using all SteelSeries gear, or giving you the tools to step up your own game, esports is at the heart of everything we do.