Strapworks Support Center

Find Strapworks helps, faqs and knowledge base quickly

What If I Don't Find the Product I Need On Your Site?

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That doesn't mean Strapworks don't have it or can't get it for you. They work with almost every Manufacturer and Distributor in the U.S. and abroad. In most cases we can find the product you need or can forward you to a company that can better assist you or sells it themselves. Strapworks are always happy to help with all needs, just email [email protected] 

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How Do I Determine Which Hardware Size is Right for Me?

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All hardware is sized to match the webbing that will fit in it. Example - If you are buying 1" webbing you would want 1" hardware to work with it. 

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What If I Don't Find the Strap I Want On Your Site? Or I Don't Know What Kind Of Strap I Want Or Need?

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All straps are made to order. Even though Strapworks do offer "stock" straps on our site, none of them are stocked on the shelves. So, Strapworks literally can take any length, width, or type of webbing and add any hardware you want and sew them together to make any strap you need (within reason). If you have an idea for a new strap or just a variation of one of their existing straps, their Custom Department can help you. You can email [email protected] (please allow a few days for a reply as the Custom Department is our busiest department.)

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What is a Strap?

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Straps are a combination of webbing and hardware, typically sewn together permanently. Straps are used as fasteners to attach or bind items, to objects, animals, and/or people, or to tie-down equipment and vehicles securely. Straps can come in many different combinations dependent on your need and/or limits.

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If an Item is Out Of Stock, When Will It Be Back In Stock?

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Strapworks strive to keep all of theri products in stock at all times, but unfortunately there are occasions when supply cannot keep up with demand. In most cases supply is restocked within 3-6 days. On rare occasions it does take slightly longer. You can still place the "out of stock" item in your shopping cart and check out with it, if it is out of stock for more than 3 days Strapworks will contact you with a date of arrival and ask if you would like to wait or get a refund. Usually "out of stock" items do not hold up an entire order, Strapworks typically ship what they have in stock and ship the back-ordered item when it arrives, at NO additional shipping cost to you.

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How Long Do Orders Take to Get Processed?

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Most orders are processed and shipped within 1-3 days. However, if your order includes straps, powder coating, or sublimated webbing, it may take longer. Strapworks will contact you if your order cannot be shipped within our normal time frame of 1-3 days. Of course, you can call in if you have any questions on timing. Make sure you whitelist [email protected] so you will get any notices.

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How Do I Find Out When My Package Was Shipped and the Tracking Number?

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If you placed your order online you can "login" to your account at the top of our site under "My Account", this should give you all past order information and shipping information. Please note that Tracking Numbers are only available with UPS and Fed-Ex shipments. USPS shipments only have Delivery Confirmation Numbers to prove that a package has been delivered.

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How Much is Shipping?

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UPS, USPS, and Fed-Ex shipping is all determined by weight. The weight of your complete order (including box) is calculated with your zip code to determine your shipping cost. Strapworks do not add any fees to that shipping cost, you pay exactly what it costs. Phone orders have the ability to request Flat Rate Shipping via USPS (dependent on box size limitations). You may also use your UPS or Fed-Ex Account Numbers at any time during checkout. 

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How Do I Pick the Right Webbing?

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It really depends on your need. First of all determine the amount of pressure the webbing will be under in pounds and look above to see which webbing fit your range. Then decide whether your webbing will be used indoors or outdoors. Nylon is a very strong webbing that comes in many bright colors, but can fade in the sun after repeated exposure, and can stretch when wet about 2% the length of the webbing over repeated use. Polypropylene is a lighter duty webbing, but has U.V. Protection, water resistant, and overall is a great outdoor webbing. But, it typically in more standard colors and has a rough feel if repeatedly used against the skin. Polyester is a great outdoor or indoor webbing it is strong and abrasion resistant.

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What is Webbing?

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Webbing is a strong fabric woven as a flat strip or tube of varying width and fibers often used in place of rope. Modern webbing is often made from exceptionally high-strength material, such as Nylon, Polyester, and Polypropylene. Webbing is both light and strong, with breaking strengths at; Lightweight Polypropylene 300lbs. to 600lbs., Heavyweight Polypropylene 400lbs. to 900lbs., Flat Nylon 1200lbs. to 4500lbs., Polyester 2000lbs. to 10,000lbs. 

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Also, you can visit Strapworks Official Website to get more helps, faqs and knowledge base.

About Strapworks

In 1976, Thomas Foster started making cam straps for himself and a few boating friends. When other boaters began to envy our "fancy" straps (versus their ropes and spring buckle straps, Strapworks was born. Although our first straps were all black, Thomas realized that adding color was set theirs apart, literally. For many years, Strapworks was the only strap manufacturer using any colored webbing. During that time, the business prospered. They nstarted the idea of color coding different lengths of straps for easy identification. After a few years, other suppliers saw our success and started offering colored straps. But it was a weak attempt. They would offer only a few colors and only in set lengths, unlike Strapworks. Today, their motto is, "We have a strap for that." They not only have more colors than any other U.S. strap manufacturer, but they have unique colors, as well. Strapworks offers customizing on all of our products and design services that are not available elsewhere. And, they offer unique products, unable to found elsewhere. Today, their commitment to variety, quality, and customer service is singular in the industry. They currently have 35 colors in lightweight polypropylene, 24 colors in heavyweight polypropylene, and about 60 colors in nylon-an unmatched selection. Get big discounts with 6 Strapworks coupons for strapworks.com. Make use of Strapworks promo codes & sales in 2018 to get extra savings on top of the great offers already on strapworks.com.