Stylevana Support Center

In order to ensure their processing time is fast Stylevana is unable to amend any orders as any amendments will cause a delay in the delivery of your order. This applies to both customer information and ordered items.

As of currently, Stylevana apologizes but they do not offer to ship to PO Box, parcel locker, hotel/motel (unless you are an employee) or freight forwarding addresses.

Stylevana offers specially curated samples on orders over US$35. Due to high demand, they will normally include 1 sample in each order and is only while stock is available.

Please check whether i) the coupon code as expired; ii) coupon code is for one-time use only; iii) each order can only use one coupon code; iv) coupon code may not be valid for “Sales & Clearance” items; v) store credit and coupon code cannot be used in conjunction in an order. If you are still having issues after checking these points, please contact us at support@stylevana.com.

To redeem a Coupon Code, please input the text code into the box named ‘Coupon Code’ in the checkout page, then click 'Apply Coupon'. Please note that the promotion code may not be used in conjunction with other offers.

Browse the site, then simply select the size, color, and quantity needed on the product page and then click ‘ADD TO CART’ button. Once you have all your desired items added into your Shopping cart, simply click the ‘CHECKOUT’ button. You will then be asked to sign in or register. Next, enter any coupon codes that you may want to use. Then, you will be directed to fill in your Billing and Shipping address. Finally, select the shipping method and payment method you prefer, then click ‘CONFIRM ORDER’. Through our payments partner’s page or form, you will securely input the payment information of your choice. Once the order is successfully placed, you will be given an order number, as well as receiving an order confirmation email through your registered email address containing the contents of your order for your reference.

Simply sign up a Stylevana account by clicking ‘Register’ button on the right hand corner of our web page! Once you successfully register, you become a Stylevana member.