SVMoscow Support Center

Find SVMoscow helps, faqs and knowledge base quickly

What is the Reture Policy Of Svmoscow?

Updated:

Return Authorization must be requested within 2 days of the order's delivery date. SVMoscow only accepts returns of unworn, unwashed, undamaged and unused items with their original and SVMoscow tags. Footwear & accessories must be returned in its original boxes. Soles of footwear must be in perfect condition and must not be damaged in any way.

SVMoscow does not accept returns for jewelry, underwear, swimwear and perfume.

SVMoscow will not accept returned items that do not follow the terms and conditions of the return policy. Such items will be returned to the sender at his/her own cost.

The balance will be refunded to your credit card within 10 business days of the reception of the item at SVMoscow's warehouse.

Read More »

What Payment Methods Should I Choose?

Updated:

You may choose to pay with Visa, MasterCard or Maestro cards.

It is also accepted the PayPal. Should you choose to select this option at checkout, you will be redirected to the PayPal and review the amount shown before clicking 'COMPLETE&PURCHASE'. Once the transaction is confirmed, you will then return to their website.

Read More »


Also, you can visit SVMoscow Official Website to get more helps, faqs and knowledge base.

About SVMoscow

SVMOSCOW is a Moscow-based concept store opened in 2001. It historically presents Comme Des Garçons main runway lines (from CDG and CDG Homme Plus to Junya Watanabe), has the biggest selection of Ann Demeulemeester, Yohji Yamamoto, Damir Doma, Rick Owens, and Maison Margiela, and was the first to bring such brands as Ashish, Haider Ackermann and Vetements to Russia. Recently we added Raf Simons, Marni, The Row, Yang Li and Undercover to the selection.

Our shop is a point of reference in avant garde fashion. SV was marked as one of the 10 best new concept stores in the world by Vogue.fr. Among our recent news is a launch of special capsule hoodie with Vetements dedicated to Demna Gvasalia favorite Russian singer Zemfira, reported by Vogue.com. SVMOSCOW was recently featured in Amuse by i-D "Shop Talk" as the Russian store that stocks VĂȘtements and The Row and has The Big Lebowski soundtrack on loop.