Texmart Support Center

Find Texmart helps, faqs and knowledge base quickly

How Can I Cancel My Texmart Membership?

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Go to ‘my account’ and select ‘cancel my membership’ to cancel your membership.

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I Have Received Wrong Items In My Order. Can You Help Me?

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If you have received a wrong item in your order, please contact customer care team with the order number and the wrong  item’s name and number.

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Will I Be Able to Get My Refund On My Currency?

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Yes, the refund will automatically be issued to the card you used to place the original order at the same amount.

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Am I Going to Pay for Delivery When I Return My Order?

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Return shipments are on your cost.

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How Can I Change the Size Or Color Of My Item?

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You need to return your item first, once your return process has come to an end you can place a new order.

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When are You Going to Refund My Order Amount?

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Once your item is received and inspected by warehouse, any refund will automatically be issued to the card you used to place the original order. This process usually takes 2-4 business days.

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How Can I Change My Delivery Address?

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You can change your delivery adress simply by clicking  the adresses in ‘My Account’. Please note that, your new address will be valid for the future orders.

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Where Can I See My Order?

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You can see the details of your order by logging into ‘My Account'.

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When Can I Expect My Order?

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You can expect your order to arrive within 3-4 business days in most items.

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When My Order Will Be Shipped?

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Most items will be shipped within 48 hours after you receive our order confirmation mail including your order details.

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Where Can I Track My Order on Texmart.com?

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You can track your order by logging into 'My Account' and viewing your recent orders. You can also track your order at the left bottom of the main page after signing in. Just click 'track order' and you'll be directed to the tracking page.

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I Forgot My Password, How Can I Log Into Texmart.com?

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Go to the sign in page. There is a forgot password link which you can enter your e-mail address. After entering your e-mail address, Texmart will e-mail you a link directly to your texmart account e-mail address to reset your password.

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Am I Going to Pay for Delivery When I Place an Order?

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Texmart offers FREE INTERNATIONAL SHIPPING for customers.

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Also, you can visit Texmart Official Website to get more helps, faqs and knowledge base.

About Texmart

Texmart offers thousands of fashionable high quality products (apparel, footwear, accessories, home&living products etc.) to worldwide fashion lovers.

Our main focus is to provide an easy and delightful shopping experience at the comfort of your home. We offer a large selection of men's, women’s and kids clothing, accessories, shoes and home&living products as well at very affordable prices.