For domestic returns, ground shipping can take up to 8 business days, depending on the shipping distance. After The Honest Co. receives your return at the warehouse, please allow up to 10 business days for the return to be posted to your original method of payment.
It's simple — if you are not 100% satisfied with one of our products, The Honest Co. will create a solution for you. Returns are accepted within 365 days of you receiving the product.
The Honest Co. accepts Visa, MasterCard, American Express, Discover, and Amazon Payments. The Honest Co. does not accept personal checks, money orders, or Monopoly money as payment.
Due to Federal Aviation Administration (FAA) safety restrictions, items that contain regulated materials cannot be shipped by air (2-Day, Standard Overnight). This will be messaged during the checkout process if applicable. Among the products with FAA restrictions are the following: Deodorant, Hand Sanitizer 8 oz., Hand Sanitizer 2-pack, Hand Sanitizer Spray, Glass + Window Cleaner, Glass + Window Cleaner Concentrate, Oxy Boost, and Sunscreen Spray.
The Honest Co. charges an international surcharge to cover the additional cost to serve our international customers, including shipping and taxes. Please note: all prices and charges are in U.S. dollars.
Yes! Orders shipped to Alaska and Hawaii are charged a $29.95 shipping and handling fee for the Essentials Bundle, $14.95 for the Health & Wellness Bundle, $39.95 shipping and handling fee for the Diapers & Wipes Bundle, and $29.95 shipping and handing fee for the Organic Infant Formula + DHA Bundle. This charge covers the additional postage and handling required to ship to these locations. If you have multiple Bundles, The Honest Co. will discount the shipping by $5.95 per Bundle!
If your shipping address is within the contiguous United States:
If your shipping address is in Alaska or Hawaii:
If your shipping address is in Canada:
It costs $5.95 to ship our Discovery Kit to any shipping address in the United States (including Alaska and Hawaii!) and that's regardless of whether you pick diapers, essentials, or both!
The Honest Co. currently works with UPS, UPS SurePost, and DHL as shipping carriers. The Honest Co. currently does not ship to mail-forwarding or freight-forwarding services or PO Boxes
Honest members with an active Bundle subscription will receive exclusive deals & special rates on Collective products! Benefits can include special pricing, early access to buy, and special offers - like a free bundle with purchase. Sign up for one of our Honest Bundles to get access to these great benefits.
Also, you can visit The Honest Co. Official Website to get more helps, faqs and knowledge base.
The Honest Company, a leading healthy lifestyle brand, is committed to creating products that are effective, safe, delightful, accessible, and responsible. In pursuit of its mission to empower people to live a healthy and happy life, The Honest Company's portfolio of 100+ products address the ever-growing category needs of baby, personal care, home care, vitamins & supplements, and gear. As a mission-driven company and trusted resource, Honest provides education, support, and inspiration to its community of members.
It was launched in 2012 and now has a presence across the U.S. and Canada at HONEST.com and in over 3,500 retail locations. Through its social goodness platform, Honest invests in building healthy, safe families. The Honest Company is privately held and headquartered in Santa Monica, California.