The Item I Ordered is Out Of Stock. Why is It On the Website?

Related FAQ

• How Can I Pay for My Order At Eyeko?

  Eyeko offers a variety of online payment methods to ensure our customers can place orders with ease. Visa, Visa Debit, MasterCard, Maestro, Visa Electron, American Express, PayPalYou can select your preferred payment method at checkout.

• Can I Place an Order to a Different Address at Eyeko?

  Yes, your delivery address is chosen at the checkout stage. Your order will automatically default to any saved address but you can choose to add a new one by clicking 'Add a new address'.

• How Do I Change My Account Details?

  It's easy to make changes to your details, whether it's your payment information, password or address book.Log in to your account and you will see a range of categories at the bottom of the page under 'Account Settings'.

• What Happens If I Am Not At Home to Accept My Delivery from Eyeko?

  Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. This card is from the courier and lets you know where your parcel is and how you can collect it.

• What is the Status Of My Order, How Can I Check?

  Your account makes it easy to keep track of all your orders.Once logged in, you will see each individual order that you have placed with Eyeko. Select the one that you want and you will be provided with all the details you need about that order. Eyeko will also send you a dispa…