There is a Scent When I Open Up the Mattress, What is This and is This Normal?

Keetsa strives to make each of their products as comfortable and eco-friendly as possible. In an effort to do so, they utilize natural elements, such as castor oil, extract of green tea, hemp and untreated cotton. Due to the nature of these natural elements, each Keetsa product is unique and thus it is impossible to control the extent of the unique, natural scent of their products. And while each product has a unique scent, it is completely harmless and will dissipate in strength over the course of a few days from removal of its packaging.

If your Keetsa product has a strong scent, it is recommended that you remove any outer bedding or covering and allow it to air out, and provide adequate ventilation where possible.