There is an Item Missing From My Order. What Should I Do?
Sometimes The Hut ships items separately to make sure that any delayed items do not hold up the rest of the order.
It is therefore possible that the missing item may be on a separate shipment.
Your dispatch confirmation email will list the items that have been sent. If the missing item is not on there then you will need to allow longer for it to be delivered.
If the item has been sent, then please send a message through your account to let our Customer Service team know and they'll be happy to help.
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