Too Faced Support Center

Find Too Faced helps, faqs and knowledge base quickly

How Do Change Or Cancel My Order?

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If you need to make any changes to your order, please call TooFaced immediately after making your purchase at 855-Too-Faced. Once your order has been processed, TooFaced will be unable to modify the contents or cancel your order.

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How Do I Know If My Order Was Placed?

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Once you have completed your order, a confirmation email will be send to the email address associated with your account. Please Note: If you are paying with PayPal, it will be sent to the email address associated with PayPal account, which may be different. You may also review your order by clicking Track Order under the My Account tab at the top of the page.

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What is the Status Of My Order Which Purchased On TooFaced?

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You can review the status of your order by going to My Account at the top of the page and selecting Sign In where you can sign into your account to view your order status and history. You can also click the link on your order confirmation email.

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I See That Toofaced Offers Free Samples-how Do I Get In On That?

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When you go to check-out you will see an option to add a free sample to your order. TooFaced encourage you to try new products that you haven't tried before - you just might find yourself back here purchasing the full size! During promotional periods, TooFaced sometimes offers bonus samples with orders

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Does TooFaced Accept Orders From Customers Outside the United States?

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Currently, TooFaced ships to customers in the United States, Canada, Mexico, UK & Ireland. They also ship to AFO/FPO addresses.

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Which Credit Cards are Accepted On This Site?

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TooFaced accept VISA, Mastercard and American Express credit cards. Gift cards are also an acceptable form of payment. At this time, TooFaced does not accept credit cards from International banks.

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How Do I Use a Coupon Code In Too Faced?

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To use your coupon code, add all of your glam goodies to your shopping card and begin the check-out process. There will be a link to enter your code on the "review order" page of the check-out process. Please note that only one promotion code can be entered for a given order from TooFaced,com and supplies of all free gift offers are limited. No substitutes are allowed for free gift or free sample offers; quantities are limited. Cannot be used on orders already placed. Special Note: no promo codes are permitted during Vintage Sales.

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How Do I Return Something?

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Too Faced is happy to accept returns on all merchandise within 30 days of purchase. Unfortunately and without exception, Too Faced cannot accept returns on used or damaged merchandise. And shipping and handling fees are not refundable on returns. Returns are available for products purchased on TooFaced.com. For purchases at all other retailers, including Ulta, Seohora, Macy's and Sephora Inside JC Penney's, please see specific retailer return policies.

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How Do I Track My Order On the Website of Too Faced?

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You can create an account and log in to see the status of your order. You can even see past orders and easily re-order the same products that you're already grown to love and adore!

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How Long Does It Take to Receive My Order From Too Faced?

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Orders typically process within 2 business days (Monday-Friday) and transit time is typically 5-7 days. Please Note: Selecting an upgraded shipping option will not decrease the time it takes to process orders, it only speeds up shipping. During sales, shipping may take longer.

During Summer Lovin Sale and 3-day holiday weekends, shipping may take a bit longer than normal - but be patient, the reward is worth the wait!

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How Do I Contact Too Faced?

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For website order inquiries, please call 855-Too- Faced, or send an email to: [email protected]m.

For marketing or PR inquiries, please send am email to: [email protected]

For career inquiries, please send an email to: [email protected]

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Also, you can visit Too Faced Official Website to get more helps, faqs and knowledge base.

About Too Faced

Too Faced provides cosmetics for the women. These products come in the brand's award-wining packaging and tutorials are offered at its website with easy step-by-step instruction cards. Customers reviews report that their products have good consistency, go on smoothly and have good coverage.