No, you should return items separately as these items are linked to different orders.
Please allow 10-28 working days for your parcel to reach TOPMAN, and up to 5 working days further for your account to be credited.
Please note that some banks may take slightly longer to process your refund.
TOPMAN is unable to accept returns via post for any items purchased in store. Please return your purchases along with your receipt to your nearest store to obtain a refund or exchange.
You can return your order to warehouse via UPS free of charge.
Please note that TOPMAN is unable to accept returns via post for any items purchased in-store.
TOPMAN offers a 10% discount to students in store (excluding Nordstrom stores) on presentation of a valid student identification card.
Promotions cannot be used in conjunction with any other offer.
TOPMAN aims to make shopping with us simple, but they understand that you may have some questions from time to time. Help and Support pages are easy to use and are the quickest way to find the answers to frequently asked questions.
If you can’t find the answer you’re looking for, our Customer Care Team are here to help.
Customer Care Department is open as follows:
Protecting customers is really important to TOPMAN and to comply with the Data Protection Act TOPMAN can only discuss order and account details with the registered Topman account holder.
TOPMAN does not sell surplus stock to third parties as they already have arrangements in place with our suppliers to dispose of such stock.
Generally TOPMAN's international parcels will arrive within 10 working days. However if you have selected standard delivery and your parcels tracking ID begins with RML TOPMAN advise that you allow up to 3 weeks to account for any postal delays within your country.
TOPMAN aims to ship Express orders within 3 days following the date your order has been placed.
Please note that UK Bank Holidays, Saturday and Sunday are not classed as working days.
TOPMAN will contact couriers on your behalf, but TOPMAN is unable to query the delivery until the expected delivery date has passed.
Unfortunately TOPMAN is unable to deliver to PO Box addresses at this time. TOPMAN will apologize for any inconvenience this may cause.
Yes, you can check exactly how your order is progressing through our system by simply logging in to your account.
Unfortunately TOPMAN is unable to change the delivery address on International orders.
Yes you can pay with USD Gift Cards online. Please select the Gift Card option at the checkout and enter the 16-digit card number and the PIN.
The full balance will be taken off the card before any other payment method will be used. You can use up to 5 Gift Cards per transaction.
Please ensure to retain your Gift Card after placing your order, in case any items are sent back to TOPMAN for a refund, as the refund will be processed on to the Gift Card before any other payment method. Unfortunately, TOPMAN is unable to accept Gift Cards in other currencies on US site at present.
The quickest and easiest way to order from TOPMAN is via their website.
If you are unable to place your order online, please call TOPMAN and one of their friendly Advisors will be happy to order for you. Please have your order requirements, email address and payment details to hand before you call.
Some of the items on website do sell out quickly and unfortunately TOPMAN is unable to tell you if TOPMAN will be getting more of a particular item.
However, TOPMAN regularly update their site so it's worthwhile checking again.
Unfortunately TOPMAN does not offer an exchange service.
TOPMAN cannot amend any part of your order (including the delivery address) or upgrade a standard delivery to Express once it has been submitted.
Unfortunately not, you will need to place a separate order for anything else that you want to buy.
You can return unworn Internet purchases via post within 2 weeks of receiving your item, or to a store (excluding Nordstrom stores) within one month of receipt.
Please note, TOPMAN is unable to accept back unsuitable items via post after this time.
To return an item by post, simply stick your freepost returns label to the front of the parcel and post.
Also, you can visit TOPMAN Official Website to get more helps, faqs and knowledge base.
From British high street phenomenon to worldwide dominator, Topman has come a long way since its inception in 1978 with over 250 stores in the UK and a further 154 stores internationally across 31 countries.
Topman stores are in over 60 cities worldwide, stretching across 20 countries with boutiques also popping up in China and Japan. America is also getting a healthy dose of Topman, with stores in LA, Vegas and New York (check out our second biggest store on Fifth Avenue), as well as over 40 Nordstrom stores housing the brand.
TOPMAN is also a staunch supporter of UK menswear design talent through its own partnership with FashionEast and sponsorship of the British Fashion Council's NEWGEN MEN scheme. We also have TOPMAN DESIGN, a premium collection designed in-house that opens London Fashion Week Men’s every year.