TV Store Online Support Center

Please save the original packaging and damaged goods and contact TVStoreOnline at 1-248-888-7510 or you can email TVStoreOnline at sale@tvstoreonline.com. 

TVStoreOnline accepts returns postmarked within 15 days from the date your package is delivered to you, from TVStoreOnline. 

• Returns must be received unworn, unwashed, not dried in the dryer and in new condition.  
• Briefs and Underwear items may not be returned or exchanged.
• Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
• Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out are not returnable under any circumstance.

Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return. The buyer is responsible for ALL shipping & handling fees for items returned to us. TVStoreOnline does not refund shipping fees.

• They can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
• Items shown on the product pages will ship within 24-48 hours, unless special shipping is requested.
• All Orders will be shipped by U.S. Postal Service Priority Mail or FedEx.

• Phone: Toll Free: 866-823-8537 FREE ( Hours of Business 9am-5pm E.S.T.)
• Email: sale@tvstoreonline.com or info@tvstoreonline.com

In order to ship your order to you they need your information. This includes your name, shipping and billing address, and your credit card number. They use this information solely to ship your order to you, and for nothing else. They ask for your e-mail address and other contact information so that they can contact you if there are any problems with your order, and to send you status information as it pertains to your order from TVStoreOnline.com. They do not give out or sell any of their customers' personal information to anyone outside their company for any reason.

Your credit card information is very important to them. That's why they have taken steps to make sure that it's completely secure during your shopping experience. They use your credit card to process your order and only for that purpose. Their site supports secure transmissions any time you send sensitive data--such as your credit card number or other information--and they use internal security protocols to insure authorized access only to personal information. And what about the other data that you give to them? Don't worry, it's not going anywhere. They don't give, sell, or lend your personal information out to any other person, business, website or 3rd-party entity. Not for any reason.