Ty Games Support Center

Find Ty Games helps, faqs and knowledge base quickly

What is the Cost?

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Item prices are clearly displayed below each item in Ty Store. In addition, you will be charged for shipping and handling.  For orders shipped to Illinois (U.S.) there is 7.75% sales tax charged. All prices are quoted in U.S. Dollars.

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what is Legal Disclaimer?

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This exclusive offer is made by Ty Trade LLC, a Delaware limited liability company.

These goods are offered for sale on an "as is" basis; these goods are sold without warranty, express or implied, including without limitation, any warranty with respect to merchantability of the goods or fitness for a particular purpose.

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Where Should I Direct Inquiries Concerning Charges to My Credit Card?

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Should you have questions or concerns regarding charges to your credit card, please contact Ty Games at [email protected] Please reference your order number in your e-mail. At the present time Ty Games is only able to respond to emails written in English.

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Where Should I Direct Inquiries Concerning Returns Or Non-receipt Of My Order?

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Should you have questions regarding the non-receipt of your order, please contact Ty Games at [email protected] within 60 days of receipt of the shipping confirmation email or within 90 days of your original order. Please reference your order number in your e-mail. In the unlikely event you are unsatisfied with your Ty.com purchase, you may return it within 30 days of receipt for replacement or refund of the original product cost only, shipping and handling charges will not be refunded. To return a purchase, please contact Ty Games at [email protected] for return authorization and instructions. At the present time Ty Games is only able to respond to emails written in English.

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When Will My Order Ship From Ty Games?

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Your order will ship within 1 week.

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Can My Order Be Shipped to An APO/FPO Military Address or a PO Box?

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Orders can be shipped to APO/FPO military addresses. Non-military orders shipping outside of the United States must be addressed to a physical street address. Orders shipping within the United States can be shipped to PO Boxes.

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Is There a Phone Number to Reach Ty Store Customer Service?

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Ty Store is an Internet based program. All correspondence is conducted on-line only.

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How can I pay at Ty Games store?

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Currently, Ty Games accepts Visa, MasterCard, American Express and Discover. Cash, personal checks, cashiers/certified check, money orders or any other form of payment will not be accepted.

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Will I Be Charged Tax?

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For orders shipped to Illinois (U.S.) there is 7.75% sales tax charged. Orders from countries other than the U.S. will be charged applicable duties and taxes.

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How Many Can I Buy?

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Unlimited orders may be placed, quantities are subject to available inventory on hand.

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Also, you can visit Ty Games Official Website to get more helps, faqs and knowledge base.

About Ty Games

Ty, the #1 Plush manufacturer in the world is seeking a part-time Sales Rep/Merchandiser to call on Grocery and Retail stores in the Baltimore, Maryland area.

This position allows for a flexible schedule up to 29 hours per week in an assigned territory. The ideal candidate will have previous merchandising experience, reliable transportation and the desire to represent the best plush toys in the industry.

You will be merchandising Ty's extremely popular and highly sought after Beanie Boos, Beanie Babies, and Teeny Ty lines as well as major licensed properties such as Paw Patrol, Disney, Teenage Mutant Ninja Turtles, Marvel, Secret Life of Pets, Despicable Me 3, Sing, Cars and Emoji's to name a few.

If you are looking for a part-time position that pays a competitive hourly wage and mileage reimbursement you are encouraged to apply today!