Umbro Support Center

Find Umbro helps, faqs and knowledge base quickly

How Much is the Delivery Costs?


The delivery costs are as follow:

UK & N.Ireland Standard - order over £20 - FREE (3-5 working days + 10 days for personalisation)  

UK & N.Ireland Standard - order under £20 - £2.99 (3-5 working days + 10 days for personalization)

UK & N.Ireland Express - £4.99

Republic of Ireland (5-10 working days + 10 days for personalization) Cost based on weight

Europe (5-10 working days + 10 days for personalization) Cost based on weight and zone

Rest of World (5-10 working days + 10 days for personalization) Cost based on weight and zone

Unfortunately, due to licence, we cannot currently ship to the USA. 

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If I Placed the Order, When Did I Receive My Item? What is the Normal Delivery Times?


All UK orders placed before 2 pm Monday - Thursday, where 1-2 delivery has been selected, are dispatched on the same day, but this can vary during the busiest periods, bank holidays, when Umbro goes into a sale or when the office has been closed for a period of time, and especially on Mondays. Please note, some couriers may require an extra day to deliver to remote areas such as the Scottish Highlands.

Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched.

Unfortunately, Umbro is unable to offer a Saturday delivery. It's unlikely, but there may be occasions where Umbro's carriers will try and deliver on Saturdays, but this remains at the control of the courier.

European and international orders are shipped via various carriers and can take between 4-15 working days. There may be circumstances beyond control which may lead to delays. cannot be held responsible for any delays incurred by our carriers.

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Can I Change the Order Information After I Placed?


When an order has been placed, it is not possible to change any parts of the order. This includes adding or removing items, changing the size or colour, or changing the delivery address or method. An order cannot be cancelled once despatched.

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Also, you can visit Umbro Official Website to get more helps, faqs and knowledge base.

About Umbro

With over 90 years of heritage, Umbro is the most authentic football brand in the world. Umbro represents all levels of the game, understanding that success can come from backs to the wall or breathtaking skill.