Under What Conditions Returns/ Replacement Request Will Not Be Accepted?

Related FAQ

• How Do I Track the Status Of My Return Request?

  Check the status of your Return at ‘My Accounts’-> ‘My Returns’ Section and click on particular return Id to view return details  Every request received at ShopClues is assigned a ticket number, for which an acknowledgement mail is sent to your registered email address.…

• What is the Best Time to Place Return / Replacement Request?

  Return/Replacement request of the Product(s) should be initiated within 10 days of Order Delivery for Wrong/ Unsatisfactory product or in case of non-receipt of Invoice & Warranty (for Electronics only). However, under the following conditions, Return Request should be file…

• How to Claim Return/ Replacement for Products Under Seller / Manufacturer’s Warranty?

  You can Claim for product’s warranty by calling or visiting the nearest Service Centre of the product's Brand For any issues, please contact Shopclues at www.shopclues.com/support. Shopclues would take your queries forward to the respective seller *Some products are non-re…

• How Will I Know That My Returned Product Has Reached Shopclues?

  You will receive an email from Shopclues within 24-48 Hours of Pickup, along with the Tracking details. You can track the package on Courier Company's website. You can also track the status of your return request at ‘My Accounts’ -> ‘My Returns’ Section and click on particul…

• Can I Track the Status Of Reverse Pickup?

  You can track the return current status via login to 'My Account' > 'My Returns'. Click on particular return Id to check details.