Viv Storms Fine Jewelry Support Center

Find Viv Storms Fine Jewelry helps, faqs and knowledge base quickly

I Am Concerned With the Durability Of Your Stones. What is Their Hardness?

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Viv Storms Fine Jewelry's stones are made of optical crystal and have a hardness between 6 and 7. They have been rigorously tested for quality and durability to avoid issues from everyday wear. Amongst many tests, they have survived being boiled, steamed, plated and impacted. 

While it is difficult to judge how certain individuals care for their jewelry compared to others, Viv Storms Fine Jewelry stands by the quality and durability of their products and are certain that you will too.

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What Makes the Stones Different From Regular Crystal?

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Contrary to regular crystal jewelry which is cut from blocks of clear crystal, Viv Storms Fine Jewelry's stones are crafted by the world’s finest cold glass artist, Jack Storms, using the same technique as when creating his fine art sculptures. Each stone takes weeks to create and no two stones are alike. This allows every single creation and piece of Viv Storms Fine Jewelry to be a masterful and unique work of wearable art! 

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Does Silver Jewelry Tarnish Over Time?

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The silver jewelry is plated in rhodium which guards against tarnishing. Viv Storms Fine Jewelry has taken every precaution to assure that their silver maintains its shine over time.

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What Payment Methods Does Viv Storms Fine Jewelry Accept?

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Viv Storms Fine Jewelry accepts Amazon Pay, Apple Pay, Android Wallet, wire transfers and credit cards.

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I Have My Own Setting and Would Like to Use Jack Storms Fine Art Crystal Stones. Can I Purchase Loose Stones?

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Unfortunately, Viv Storms Fine Jewelry is not selling loose Jack Storms’ fine art crystal stones.

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How Much Does Shipping Cost Of Viv Storms Fine Jewelry?

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Shipping charges and estimated duties/VAT costs are listed during the checkout process. Free ground shipping is available to US customers.

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I Would Like to Commission a Custom Design. Does Viv Storms Fine Jewelry Offer Custom Design Services?

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At this time, Viv Storms Fine Jewelry does not offer custom design services. This service may become available in the near future however.

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Can I Try the Jewelry Before Purchasing?

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At this time, there is no way to try the jewelry on before purchasing as Viv Storms Fine Jewelry is an online retailer only.

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Does Viv Storms Fine Jewelry Offer a Warranty Or Insurance?

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  • Each of Viv Storms Fine Jewelry's stones is covered by a lifetime replacement warranty in the unlikely event that they should ever become damaged. Regular wear and tear or abusive treatment are NOT covered by our warranty. 
  • Viv Storms Fine Jewelry does not offer insurance.

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Where is the Corporate Office Located?

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Office is located in Miami, Florida, USA.

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Also, you can visit Viv Storms Fine Jewelry Official Website to get more helps, faqs and knowledge base.

About Viv Storms Fine Jewelry

Created by designer Vivian Storms, Viv Storms Fine Jewelry is a luxury line featuring sophisticated fine jewelry creations unparalleled in beauty, class and style. The inspiration to create this fine jewelry line stems from Vivian’s intense love for art and fashion along with her willingness to allow for the mesmerizing work of one of the world’s greatest cold glass artists and former husband Jack Storms to reach an even wider audience than ever before.

One look at any of Jack’s fine art pieces and it becomes obvious that there is a special force at work. With her great vision and aligned nature, Vivian believed that Jack’s art medium could one day be developed and worn as fine jewelry.

Given the sheer size and weight of Jack’s sculptures and the heavily involved process required to produce the intrinsic kaleidoscopic cores that fuel their brilliance, Jack spent countless hours trying to reproduce the effects from his larger pieces within crystal stones a mere fraction of the size. After approximately two years of trial and error, the final product was finally achieved and Vivian was able to imbue her shimmering jewelry with the sparkle and radiance of Jack’s fine art crystal stones.

A true labor of love with the unequaled passion and enthusiasm from its designer and creator, Viv Storms Fine Jewelry aims to achieve what was once just a dream. How does one outshine diamonds? A formerly inconceivable notion becomes manifested reality with Vivian’s creation of her fine jewelry collection. Outshine diamonds with jewelry from Viv Storms Fine Jewelry.