Was My Order Successful?

Daniel Wellington has several verification stages when customers place an order, this is done to provide customers with the highest level of security.

If your order is successful, you should within the next 10 minutes receive an order confirmation via the e-mail address provided by you at the checkout page. If not, please contact Daniel Wellington and Daniel Wellington can assist you in this matter.

Related FAQ

  • How Do I Know Whether My Daniel Wellington is Authentic?

    To ensure the authenticity of a Daniel Wellington timepiece, it must be purchased directly from our website or from an authorized Daniel Wellington retailer. If purchasing from e-commerce platforms such as eBay and Groupon or an unauthorized third party vendor on Amazon, there …

  • How Do I Track My Order On Daniel Wellington.com?

    Within 1-2 business days of placing your order, after it has been scanned at a UPS Sorting Facility, you will receive an e-mail from UPS containing your package’s tracking information.

  • Which Currency is Displayed On the Website?

    The prices visible on Daniel Wellington's US and Global Daniel Wellington websites are stated in USD. These prices exclude possible duties and taxes which are either added or deducted at the checkout.Daniel Wellington is not responsible for any discrepancies in currency values …

  • My Watch Stopped – What Do I Do?

    Please set the time to 12:00 sharp and check that the crown is pushed in, completely, against the watch case. Wait 15 minutes to see if the minute hand has moved.If this does not resolve the issue, kindly contact us and we will be happy to assist you.

  • Was My Payment Successful?

    Daniel Wellington incorporates several verification stages in the payment process to maximize security.The total amount of your order will be withdrawn from your bank account when the order and payment have been processed and approved.In the event that no payment has been recei…

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