What's the UGG'S Returns Policy?

To be eligible for return, your product must meet the following criteria:

  • Be an authentic UGG® product  
  • Purchased within the last 30 days
  • Be in a new and unused condition

If your product does not meet all of the above criteria, it may still be eligible for return under our warranty policy.

Please note, footwear returns must be sent back as a complete pair. Incomplete or mismatched pairs will not be accepted. 

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