What About Free Delivery?

Related FAQ

• Is Shopping With Zapals Safe?

  It's important to know your personal and financial details are safe. That's why we use the latest security technology. Your personal information (such as card details and address) stay encrypted during all transactions, and if you're using a credit card, you'll get the added se…

• How Does Zapals Work Out How Much Delivery Costs?

  Delivery costs depend on a number of factors. These include: Delivery service (express, standard or sea freight) Weight and dimensions DestinationDelivery charges are shown on your order.

• I Want to Return What I've Bought. How Can I Do This?

  If you're not 100% happy with what you've bought from us, you can return your order within 30 days, provided the item is unworn, unwashed, unused and undamaged Tags should still be attached and the items needs to be in the same condition as when they were received.You need to c…

• Do I Have to Pay Delivery Costs If I Return Something?

  Unless what you've bought from Zapals is damaged or faulty, return delivery will be your responsibility.

• I Received the Wrong Product. What Can I Do?

  While Zapals tries to be as careful as possible, mistakes do occasionally happen. If you've received the wrong item, please contact us within 7 days of receiving your order. Zapals will arrange for the wrong product to be returned and you can choose to be refunded or have the c…