What About Re-shipping an Order That Was Returned?

Related FAQ

• What is the Best Way to Contact Brightech?

  The most efficient way to communicate with Brightech is via support ticket system or by telephone at 844-550-8324. Brightech usually respond to support tickets within 48 business hours. Please allow more time on weekends and holidays. For returns, exchanges, and replacements, c…

• Does Brightech Charge Sales Tax?

  Brightech will charge Sales Tax on orders shipping to California.

• Does Brightech Offer Free Shipping?

  Yes, Brightech will offer free ground shipping within the 48 contiguous United States on all orders over $100. Please note that Brightech does not refund shipping fees for returns. If you received a defective product, Brightech will ship a replacement or a replacement part at t…

• Does Brightech Ship Internationally?

  Brightech only ship to the United States at the moment.

• When Will My Brightech Order Ship?

  Orders are processed within 1-2 business days. Brightech will try to ship out expedited orders the same day but it may take up to 24 hours to process, depending on the time you place the order. Orders placed after 12pm PST will not ship until the following day.