What are the Steps to a Smooth Delivery?

You must be present at the time of delivery. Please make sure you have as many people as needed to help inspect and move your furniture.

Upon delivery, please thoroughly inspect any and all item(s) for damage before signing the shipping/delivery receipt. Any and all damages must be notated on the delivery receipt. Please try to be specific.

You may not write “subject to inspection.” Driver may not leave without a signed receipt. If any damage is present please call Posh Tots immediately at 1-800-927-5164; if no answer, then leave a voicemail message describing the damage.

Most damages are small and can be easily repaired. In the case of properly notated damaged furniture; the Seller holds the right to choose between either repairing and/or replacing the furniture at the Seller's discretion. To avoid more damages and redelivery fees, please accept your freight upon delivery.