What Can I Do If I Want to Change the Orders After Payment?

If you would like to change the details on your order you need to act quickly. The safest way to change your address is by contacting HobbyKing thru HobbyKing's live chat support. Due to the time lag in email responses, HobbyKing does not accept liability for requests which are not received or read after the parcel has been dispatched.

Simply sending us an email does not constitute an agreement nor does it mean we can act upon your request in time. HobbyKing strongly urges you to contact HobbyKing through chat if you find that your address details are incorrect or need to be changed.

Related FAQ

  • What Should I Do If My Order Still Saying 'processing'?

    Orders are packed and posted from 9am-5pm, Monday to Saturday. The time in Hong Kong right now is: 12:45:30 PM. Provided your products are in stock & we are not experiencing unusually high order volumes, the package will be sent within 48hrs except for weekends. However, if…

  • What is the Return Merchandise Authorization?

    The new RMA is constructed with a simplified user-guide process for Warranty claims: Incorrect, Defective, Damaged, Faulty items, Missing part, and product dissatisfaction. This features automated for the changing of warranty status which enhance customer's awareness of the wor…

  • What Should I Do If My Parcel Has Not Arrived!

    A late parcel could be the result of any number of reasons within the either countries postal system. The usual delivery time for a Standard Air Mail item is 10-30 days and an EMS item is 5-14 days. BEFORE you contact us regarding a late parcel, please check with your local pos…

  • Does Hobbyking Prices Include Local Taxes?

    None of HobbyKing's pricing includes tax. HobbyKing does not charge local taxes or extra fees on top of HobbyKing's advertised product price with shipping/handling. It is your responsibility to pay any fees (including taxes) charged by your local customs or postal office.

  • Why Do I Have to Register On the Website to Make an Order?

    You need to register so that when your parcel is shipped you can track the status and delivery details from the 'Your Account' section.

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