What Can I Do If My Items Hold In Customs?

If your package is stuck in the customs, please do not worry.

You can contact your local customs first to see what document they need to get the package through. If it is about your personal information, you can just offer it to them to get the package. If it is about the invoice of the package or certificate like CE, ROHS and so on, you can contact Tiny Deal and Tiny Deal can help you get it. After Tiny Deal sends that to you, you can just offer it to your customs to get the package.

Please do remember not to offer the real invoice to them without contacting Tiny Deal. Or you may need to pay high tax to get the packag.

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