Vova ships worldwide. There may be particular locations that Vova might require additional information for shipping, but such cases are rare. In case this happens, Vova will get in touch with you ASAP.
You're only able to change the shipping address before the order is shipped. Please note that if any of the items were shipped, it's impossible to change the address. Vova recommend contactng your local postal office with your tracking numbers to see if they can reroute your or…
With Vova, you can easily change the currency on the website to convert prices according to your chosen currency to better understand pricing. This is very simple: On the top right portion of the website, click Currency to open the dropdown menu. Select your currency to re…
Yes, the transmitted data is encrypted by SSL. Only after the bank has confirmed the legitamacy of the placed order will payment be charged. If the bank informs Vova otherwise, payment will be cancelled.
Sometimes it takes several days for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches the next shipping station (may need 3-7 days). Somet…
If this happens, there might be two reasons: When Vova ship their packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility, it will update. It may take a couple of day…