After customer's confirmation on NEFT refund, Gadgets360 Care Team will get in touch with the customer for Bank Name, Account Number, Account Holder's name, IFSC code and Branch name of the bank.
Once the customer raises a cancellation request online, Gadgets360 initiates the cancellation process. It will take 1-2 business days for Gadgets360's team to cancel the order and initiate the refund process, which further takes 7-10 business days to reflect in customer's accou…
In case the customer receives a wrong product, it should be informed to Gadgets360 Care within 48 hours from the date of delivery. Customers can raise a return/placement request siting the reason and Gadget360's team will initiate the process based on Gadget360 return policy.
No, in case of payments made through any of the online methods i.e. credit cards / debit cards / net banking / EMI, the amount would be refunded on the same account from which payment was made.
The Gadget360’s Exchange Policy works in the favor of customer in case where product is not received in a desirable condition. Exchange of any defective/physically damaged/Dead on Arrival product is applicable only when the customer initiates the exchange request within 48 hour…
For items that you receive in a damaged/defective/not as described state, raise a replacement request within 48 hours/7 days from the date of delivery as per policy. We will recall the item and new replacement will be shipped at zero hidden cost. All replacement requests are su…